As a business owner I learned after not too long that you are not going to make money every day. There just are some things that you can't bill to customer if you you have any conscience at all. If you bill fairly your business will get stronger and stronger. On the other side of the coin, I took a housing to the local CNH dealer to get a new sleeve pressed into it. The service manager called after awhile to ask if I wanted it cleaned out inside. I said OK. I got it back a day or two later. The charge was $1,100 for what I estimated would be one hour. I asked the service manager about it and he said that it seemed like a lot of time to him, so he had verified it with the tech. I asked the GM, who was supposed to be my buddy, and he said that it was up to the service manager. I believe that I have been back there just twice in about eight years.
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Today's Featured Article - Harry Ferguson - The Man & The Machine Harry Ferguson was christened Henry George but every one called him Harry. Harry was born in a small Irish town called Growell in County Down about 16 miles from Belfast. Harry Ferguson led a varied and colorful childhood causing mischief where ever he could. He showed mechanical aptitude at a very early stage in life and showed no inclination towards
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