Hmm. So you have ordered stuff online from Best Buy in the past? Did they already have your credit card on file? I ask this because you say you "went to BB web site and pulled up the original order". If that's the case, it sounds like whoever placed the order guessed your account name and password; they wouldn't need your actual credit card number in this case. But if you've never bought anything online from Best Buy, then somebody has your credit card information.
You already notified Best Buy that you didn't place the order. Forget about dealing with them any further. Call your credit card company's fraud line NOW and explain the situation. Chances are they'll block your card and issue a new one.
You aren't responsible for fraudulent use of your credit card number, as long as you report the incident promptly to your credit card company. You may have to return the item you received, but don't do anything until you've talked to your credit card issuer.
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Today's Featured Article - The Day Mom Drove the 8N - by Brian Browning. My Dad was wanting to put in a garden but couldn't operate the 8N and handle the old horse drawn plow he had found and rigged up to use with the tractor. Well, he decided to go get Mom out of the house and have her drive the tractor while he walked behind the plow. You got to understand that while my Mom is a hard worker who will always help whenever she can... she had never operated farm machinery before that day. Dad got her out there, explained how the clutch was the same as in our o
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