Re: OT: Like a lamb to the slaughter....(very long)

Posted by gregCO on June 13, 2016 at 17:44:26 from (72.168.176.88):

In Reply to: OT: Like a lamb to the slaughter....(very long) posted by JerryS on June 13, 2016 at 13:46:43:

My daughter got a "Blue Screen" at startup one day on her laptop and it would not let her past it. She was freaking out because her final term papers for collage were on it and she did not have it backed up. Fortunately there was a help number she could call to have it fixed at the bottom of the screen. Yea Right. So she bites and is on the phone with this supposed help center to fix her problem. She gave the guy control of her computer remotely and he comes back with a price of $500.00 to fix it. He told her to not turn it off or all would be lost (his connection is all that would be lost). Next thing I know she comes to me saying my bank will not let the credit card transaction through to pay the bill for it to be fixed. What card transaction? MINE. She gave them my card info (another issue I took care of later). So next I say let me talk to this guy. After a brief conversation the reason card transaction did not work (thank god) is because it was an overseas transaction and my bank stopped it. I told the guy there was no way I was going to pay them without knowing who they are and where they are located. He promptly pasted a fancy looking certificate on her desktop showing their credentials. I told him that was nice, but I can make a cert that looks like that too and even include Microsoft's logo on it to make it look as good as his. Then he got nasty and said if we do not do this she would never access her computer again. I told him I was fine with that. Do your thing. He started to type some sort of code and I turned off the router. He was done. So I reboot her machine in safe mode and start looking around. Found her files and backed them up on an external drive. Then went to work on the problem. Ran four different pieces of software through it and found all the junk causing problems. Problem solved. Took about fours to complete. Then told her to leave the Virus and Malware software on it this time and do not remove it. Turns out her boyfriend took it off. Told her it was just taking up space and wasn't needed. I told her that until she marries him he does not call the shots. He almost cost her her final papers she needed to graduate.
Most of this stuff is easy to catch and fix as long as you have some good software in place and use it now and again.

Greg

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