Posted by 55 50 ron on May 31, 2016 at 11:54:27 from (206.8.2.4):
Very few companies seem to have in-person phone answering anymore.
I know how to do on-line ordering, but still prefer to talk directly to someone because in many cases, there are still questions when looking at a website.
Case in point (Not Case tractor) I tried to order via phone a part for a mower. Went through several "menus" and finally got to an entry that made sense. Then was "parked" there for a LONG time and finally got frustrated and hung up. Will try a repair shop locally and ask them to order for me.
One company I deal with regularly that HAS a phone person always answering within seconds is McMaster Carr and I so appreciate that company and will continue to have only good tings to say about them and will recommend them.
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