Posted by gacamp on February 20, 2016 at 15:17:47 from (71.3.168.4):
Poor customer service is so common these days that I feel compelled to praise a company that went over and above to correct an error.
I place an order for several small items and received them promptly however in reviewing the items it was apparent that one item was not complete as pictured on the website. I sent an e-mail to YTC and very quickly got a reply from Damon who explained what had happened from a third party supplier and he promised to rectify the mistake. Three days later I get a priority package with the correct parts, all this for only thirteen dollars worth of parts! Thank Damon and YTC
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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