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Re: Mortgage company scam


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Posted by MarkB_MI on October 09, 2015 at 09:26:03 from (198.208.159.19):

In Reply to: Re: Mortgage company scam posted by LAA on October 09, 2015 at 05:08:54:

>That is how it has always worked as far as I know, the people at the bank do not know how you want the extra money applied if you don't tell them.

For the record, this is a mortgage servicer, not a bank. And it's the third or fourth one for this mortgage. I had no problem paying down the principal with the previous servicers. Of course, they made it very easy to list on the payment coupon how the payment was to be applied. No way to do that on the current coupon, and there are instructions not to include anything in the envelope other than the coupon and check.

As for them not knowing my intentions, that's absurd. They had no problem applying almost all of the overpayment to the principal. And if they were confused, wouldn't they have just treated the whole payment as a series of advance payments? Of course they didn't, because the average mortgagee is going to smell a rat if they look at their statement and don't see the new balance they expect. But most folks don't scrutinize their statements, and if they do they don't understand the implications of making a couple of advance payments versus a principal curtailment.

As further evidence of the mortgage servicer's disingenuity, I'll point out that they recently switched from monthly statements to payment coupons. It's a lot harder for the servicer to pull a fast one when they're sending monthly statements.


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