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Tractor Talk Discussion Board

Re: Am I being bold or stupid need help in my thinking?


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Posted by Dick L on July 21, 2015 at 04:41:18 from (50.51.118.32):

In Reply to: Am I being bold or stupid need help in my thinking? posted by northeast puller on July 21, 2015 at 03:44:22:

We do not take credit cards ourselves. We offer to accept paypal with an added fee where the customer can use their credit card if they choose that route. Some have become so insistent that we accept credit cards over the phone that we stopped taking phone orders except from dealers or manufactures that are on open accounts.

Most people will use 3.00 worth of gas to keep from paying .30 more over the counter for a product. This puts a business like yours between a rock and a hard place. Very hard to keep customers if you mark every thing up to cover the increase credit costs. They will drive the extra 25 miles to save a few cents. You will have customers stop coming in if you advertise a fee for using a credit card and spend it on gas to drive the 25 miles. Those same people will be the first to carry a sign that the big box stores are killing small business and making them drive an extra 25 miles. I can't give advise as regardless of how you handle it you will take a bite from one or more segments.


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