Well, I agree with you... the Better Business Bureau should be called the Better Business Club since they pay a membership fee to belong to it. I was a bit surprised and dismayed to learn that fact, back when we had an issue with newly installed windows.
So I'm not sure if it was the threat of us going to the BBB or the threat of involving our attorney that got the contractor's attention post-haste -- or the fact that I called and sent a letter to the corporate headquarters... but the contractor did resolve the problem ASAP after receiving my certified letter (which contained all relevant info to the problem, along dates/times and names of persons I dealt with throughout the process).
I'm not a good person to try to rook... I'll raise cane and put a chunk under it.
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Today's Featured Article - The Nuts and Bolts of Fasteners - Part 2 - by Curtis Von Fange. In our previous article we discussed capscrews, bolts, and nuts along with their relative hardness and thread sizes. In this segment we will finish up on our fasteners and then work with ways to keep them from loosening up in the field. Capscrews, bolts and nuts are not the only means of holding two parts together. When dealing with thinner metals like sheet tin, a long bolt and
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