Why unload on the parts girl? She never promised you "rush" delivery, the manager did. Simply, and courteously, tell the parts girl you want to talk to the manager. Then you go over the details with the manager.
The manager might not have followed thru properly, but I am sure your choice of words with the girl have improved their feelings on how to help you in the future!
By telling us about this I am absolutely certain it will make everything better. LA in WI
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Today's Featured Article - Search For Spares - by Anthony West (UK). Following on from the aquisition of the old Fordson F, I was very much in need of spares. As a novice though I didn't appreciate the fact that there were so many Fordson tractors made, that all the other makes seem rare by comparison. As far as I was aware a fordson was a fordson and it was only through trial an
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