No question that he should cover the part he broke. Back when I was a commission mechanic if we broke something, we the mechanic (not the shop) paid for it. The one really stupid mistake I made one time cost me a set of tires, one fender, and two wheels for a customer's boat trailer. Yep, I forgot to torque the lug nuts after changing out a bad spindle. I couldn't match up the old out dated tire and wheel size, so I just bought him a new set. Replaced his old rusty wheels and odd tires with new chrome wheels and a new set of radials. He left happy and came back again when he needed more work done. Worth it to me to keep a customer coming back. It only takes one really mad customer to cost you allot of work down the road making something like this look pretty small.
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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