Re: Cell phone and land line question

Posted by Mark - IN. on August 30, 2014 at 01:01:30 from (50.121.23.199):

In Reply to: Cell phone and land line question posted by jocco on August 29, 2014 at 15:30:07:

Where I live in Indiana, Verizon sold off land line to Frontier because Verizon wanted out of the business. Frontier is making a pretty good run of it too, bless their hearts. Verizon like AT&T wants to do wireless only, and the AT&T CEO, Randolph Stevenson says that AT&T will be strictly wireless by 2020.

Sure, there's still plenty of copper out there, but companies like AT&T are making it cost prohibitive to land line customers, intentionally driving the costs up in an attempt to force land line subscribers off of them into wireless, cellular. New construction in a lot of places is wireless to a general area, and then fiber to individual homes, offices from there.

The big business push now, is something called IP Flex, cloud based. Instead of having copper POTS or T1's/PRI's, they are talking companies into subscribing with IP Flex that still uses copper or fiber (if the customer pays MEGA $$$ to install fiber to the street) from the customer premesis back to the Central Office, but from there both voice and data are cloud (internet) based back to who the heck other than Hadji back in India knows? Major problems with that as I've seen them are that at the customer site, this IP Flex service all runs into a router where a small portion of the bandwidth is scraped off for voice via T1/PRI or DS0 POTS, and the rest of it is then used for data to computers for internet access. When a router fails, and they do fail, the customer loses EVERYTHING because ALL of their eggs have been put into one basket. I get a repair and show up to see the customer, and by the time that I get the repair, its now classified as an "emergency" repair, and I ask the customer to tell me what's going on versus what my ticket says, because generally ticket taking clerks are clueless as to what the customer needs, and the first words out of the customer's mouths are, "I've been out of service for a week". Not days, but a week...for voice AND data. In today's dog eat dog world of "global economy" and competition, who can afford to be down, or in essence, shutdown their business for...a week? No one that I know of, beyond the government that has a monopoly anyway. And when I do show up, there is generally a pile of stuff waiting for me to replace, throw at the situation because the frantic customer is at his or her wits end after dealing with Hadji or Benji from India for a week, and Hadji and Benji don't care much about what the customer is going through, nor do they care about physical customer engagement at the customer site since they are sitting in India. They just don't care, and don't need to care, because such customers have at least a two year contract for such bad service, and "Pleased to be telling you to shutup and do as I say, please".

When everything is put out there in "THE CLOUD" (internet), everything is subject to be hacked by hackers that ALSO INCLUDE our government, and foreign governments. Heard just this past week that Chase Bank was hacked by Russia (suspected) as tetaliation for sanctions we put on them for invading the Ukraine. I'm not sure that Russia is interested in Chase or anyone else for that matter, specifically, and maybe they are, but this was about "We can do it, so don't screw with us" back to our white house. China does it, and so do a lot of others. A couple of years ago, Israel hacked Iran's nuke computers and screwed them up badly to shutdown the progress of nuclear missle growth by Iran, and our government then announced to the world that Israel did it with our help, and the very next day Iran was shutting down bank computers here in America as a matter of "We can do it, so don't screw with us" back to our white house. Think of the cloud as one huge computer that is maintained and protected by someone else, and you are being told that YOU need to move all of your stuff, both voice and data over to the cloud. I have a lot of huge customers that have IT (data) staffs and telecommunications departments that tell me flatly in private conversations that "No way are we going to the cloud, because our voice and data ARE proprietary, and we can't afford to have it be hacked by anyone, whether it be our government, foreign governments, or Teddy sitting in his college dorm with nothing else better to do. If AT&T won't continue our service as is, we will take it somewhere else". Knowing the importance of what they are telling me, I won't try to talk them into anything BUT the service that they request. The guy up at the top could care less though, and so it trickles down to his underlings, "Cloud based money for nothing and chicks for free, the customer is going to pay for our MTV".

CAD. Ever hear of it? No, not CAD as in a computer program used by engineers, but rather "Computer Assisted Dispatch". Its used by police and fire departments, fronted ended by 9-1-1 PSAPS (Public Safety Access Points). You dial 9-1-1, or use and old published telephone number for police or fire and talk to a dispatcher, whom is typing what you are telling him, her, them into CAD, and its coming up on a lap top in either a squad car or in the cab of a fire engine, telling the cop or fireman what he or they are up against when they arrive on scene. Very important tool. CAD is maintained locally or regionally by the specific ETSBs that use them, on THEIR servers. Like everything else, there is a push to get ETSBs to get rid of their servers and put CAD into the cloud like everything else, where it is maintained and protected by ???, no one connected with the 9-1-1 call center that one calls when one needs help yesterday, maintained and protected by Benji and Hadji in India. So, I get sent to a presentation from some company regarding IT's CAD product, and his first words were "...cloud based...", his next words were "...the cloud (internet) isn't as unscure as it used to be...". I got up and walked out. Meeting, presentation over less than 5 minutes into it. The cloud isn't as unsecure as it used to be...when dealing with human lives, real time as a home is burning, someone is having a heart attack, someone is being robbed and shot at...and the screen just went blank or that "Annonymous" international hacker's joker face pops up as the lights are flashing and the siren is blaring while a police officer and firemen are racing to get help to someone's. "...the cloud isn't as unsecire as it used to be...". Wanna bet?

Anyway, its the way of the future. Get used to anyone and everyone having access to your voice and data anytime they want it, land and wireless.

And God bless Frontier, I hope they make a real SUCCESSFUL run for it. And if they do, maybe they will force Verizon and AT&T back into honesty once again, unless our government is the big push behind the easliy accessable and hackable cloud, and I don't discard that possibility either. Nothing surprises me anymore.

Mark

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