Re: Hay customer issues how do you deal with this??

Posted by Brokenwrench on August 29, 2014 at 07:37:20 from (75.100.30.189):

In Reply to: Hay customer issues how do you deal with this?? posted by jocco on August 29, 2014 at 05:14:07:

I think it is just a lot easier to waste time shooting the breeze with someone who just wrote a much bigger check for a full load of hay.

I dont think there is anything wrong with politely telling them "Thanks, I would love to keep chatting but I got a lot to get done." I know some people totally miss out on social cues, but usually they will respect that and move along.

Once in awhile I have a customer who comes into my shop, usually out of boredom or curiosity and wants to camp out for the day. If they dont catch any of the hints that they are in the way, I stop what I am doing and explain to them that our shop runs on a routine and we have a lot to get done. Throwing someone else in the mix really slows us down and mistakes can happen. I will be happy to show you whatever you want to see and answer any questions you have, but then we really need to get back to our day. That always seems to work. BW

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