Especially the part about the repair tech owning all future problems.
I see SOOO many people do that. They'll bring something in for repair - and if something else breaks, the first reaction is "they just FIXED this thing, those incompetent... "
Once a tech touches something - EVERY problem for the next year is his fault.
To a lot of people, "we went through it and it all looks good" seems to sound like "everything in this machine is absolutely perfect and I personally guarantee nothing will fail"
That kind of thing can get real expensive for even the best repair shops.
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Today's Featured Article - Reflections of the Fifties - by "Country" Elliott. I remember rowing up in the 1950�s in a small, rural town in northwestern New Jersey. The closest town to ours was only 3 miles away, and there were seven dairy farms in the areas of these two country towns. We had 5 acres, and because my Dad was a salesman and not a dairy farmer, he let the Bockovens, who owned the Willow Tree Dairy farm most of our land.
... [Read Article]
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