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Re: OT - you want to complain about parts guys?


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Posted by The tractor vet on May 07, 2014 at 06:46:50 from (75.24.5.173):

In Reply to: OT - you want to complain about parts guys? posted by mkirsch on May 07, 2014 at 04:29:31:

Well what is even worse is even when you give the vin and they still can not come up with the part that came out of it org. Case in point here , my buddy's 2001 Dodge3500 cummins diesel five speed 4x4 cab and chassie . The Original pressure plate that came out of that truck was a three finger Borg and Beck pressure plate . It was in there for a 150000 plus miles never slipped once , the center came out of the disc and threw springs everywhere . So he asked me if i would put a clutch in it , ain't noway i am working on someone else's truck , nope ain't happening bad enough when i have to work on my own . So he takes it to John Q high performance hot rod truck shop . They install Napa's best a diaphram . Charge him x amount . a week later he hooks to the stock trailer to haul four fat cows to the sale , first hill he walks wright thru that clutch. He calls me *(why??) , i tell him to take it back to John Q . So truck goes back and they stuff another clutch in it same thing . A week later we go to haul round bales , Clutch starts slipping with empty goose neck in forth gear . Take truck back once again and now they are telling him that it is HIS fault the clutches are going out and they will not stand behind it because it is SLIPPING . So he takes it to George and Geroge tells him that oh your making way tomuch power and you need XYZ brand clutch and that will solve the problem , after three XYZ clutches in as many weeks then they go with a super duty southbend and it walks thru a south bend clutch . Even the dealer with the vin can not come up with the clutch that this truck came with and we do not have the old PPA . The other thing here is that the OLD partsman are retired dead and gone same as the old mechanic's , what you have now is the video game age , yep they can punch buttons as long as you tell them what buttons to push , they don't know how to cross reference . They do not know that they only made somany bearing and somany seals and you can cross numbers same with spark plugs or points . Go into a newer big box parts store and ask one of the younger set for a set of point's or cond. and you get this BLANK stare . Go in and ask for a set of Autolite plugs by the number and ya get what does it fit and what year and model.It does not matter if it is the big box parts store on the main drag or the dealer 99% of the guys behind the counter JUST DON'T know so these places have to try and make it 100% idiot proof . And as far as using BOOKS there is a problem with that as they would have to read and understand .


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