How many days late were you when they plugged the tank?
That is absolutely a move that a company does to make you miserable when they unhook you on a Friday afternoon. It is usually done to a customer they are tired of dealing with. I heard that straight from the guy who pulls electric meters on Friday afternoons!
I think you may be better to at least play nice at first to try to fix the problem.
I had the opposite happen this winter. Our tanks are on a "keep full" schedule but when propane got scarce and expensive the driver was instructed by the coop to only fill to 40% so the customers were not freaked out at the cost. The driver wanted the coop to include a note in the bill saying that is what they did and to keep an eye on the tank. Nobody got a note... We had a tank run empty and it took a while to figure out what happened!!! New installation, not full to begin the month. The coop rushed right out to fill it, checking for sure it was okay first, and luckily it was before the huge price spike.
I did not lose my temper, they fixed it fast, good company, just a mix-up.
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Today's Featured Article - The Day Mom Drove the 8N - by Brian Browning. My Dad was wanting to put in a garden but couldn't operate the 8N and handle the old horse drawn plow he had found and rigged up to use with the tractor. Well, he decided to go get Mom out of the house and have her drive the tractor while he walked behind the plow. You got to understand that while my Mom is a hard worker who will always help whenever she can... she had never operated farm machinery before that day. Dad got her out there, explained how the clutch was the same as in our o
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