Their way of doing business sucks. By luck maybe you called them on your cell phone and have a record when you noticed and notified them that they had re-filled without permission or an auto-fill service contract? Isn't 20% the norm? Also, they should have sent you a statement with a past due notation on it after 30 days. 45 days a notice and courtesy phone call. Really simple - communication. Your being a good customer that pays on time should have been a flag to the credit manager that something was wrong. Most businesses that extend open credit have a blind faith that most people's word is their bond - if not do business on a COD basis. Again, simple. Hopefully, your state doesn't have a mechanic's lien or theft of services law in order for them to try to get the "last laugh" back. You might want to deal with them by certified letter so that you have proof of communication on this since their word obviously isn't their bond. Good luck, stay cool and look for a new supplier.
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Today's Featured Article - The Niagra View Mobile - Powered by a 1959 Ford Tractor - by Mark Massey. In 1959 the Niagara Frontier Transit Inc. of Buffalo, New York designed and built six Viewmobiles for the Niagara Frontier Sightseeing Inc. for use as a sightseeing ride at the Niagara Falls State Park, Niagara Falls, New York, powered by a 1959 Ford 611 Tractor.
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