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Re: Things better off not said to customers


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Posted by NCWayne on March 24, 2014 at 22:20:45 from (173.188.169.54):

In Reply to: Things better off not said to customers posted by David G on March 24, 2014 at 18:05:27:

As many years as Dad and I have combined in the equipment repair business, I know for a fact that the both of us have said as bad, or worse, to certain customers over the years.

My personal favorites are the "safety guy" for some of the larger companies. Told one once that since I didn"t see a skyhook to hook my harness to, and since hooking it to anything else would insure I would swing into the machine and defiately get hurt, that I"d load my tools and carry my happy a$$ back home before I did something as stupid as he was all but demanding that we do. Given that their Bucyrus Erie dragline was sitting with the upper works on cribbing and all but gutted, and the lower sitting beside it, also on cribbing and completely gutted, I guess he decided it was prudent to leave is the heck alone and let us work before they wound up with nothing but s pile is parts sitting there after we left. Never had any more problems out of him after that.

Know of another incident where a companies safety guy lit in on an outside contractor that was attempting to get all of their propane heaters ready for the winter, because he was working more than 4 feet off the floor without any kind of harness. His reponse was something to the effect of ,'What dumb a$$ came up with the 4 foot rule?' Safety guy said he did, and again experienced the reply of, 'Again I say, what dumb a$$ came up with such a stupid rule?' In that case the safety guy was too stuborn/stupid to back down so the contractor told him he didn't even need to look at any more of the the heaters, that they were all beyond repair, and good luck heating the building. I was there the following winter and they heaters hadn't been, and still couldn't be used because the guy was never allowed to finish his work............Thing is, like in my case, there was nowhere to attach any kind of safety harness, short of climbing 20 feet to the roof, without any kind of protection, just to hook something up..........


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