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Tractor Talk Discussion Board

Re: Things better off not said to customers


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Posted by 504 on March 24, 2014 at 19:32:26 from (199.127.54.155):

In Reply to: Re: Things better off not said to customers posted by Dick2 on March 24, 2014 at 18:14:26:

I told a customer one time that a wrecker would be out to get his car in an hour. He told me he did not want a tow, just come out and get his flat, fix it, and bring it back and put it on his car!(Kinda snotty) I told him the tow was 35.00, service calls are $50.00 per hour and I charged from the time we left the shop till the job was done, including the two trips to his house plus the $10.00 flat repair. It was on the the rollback in the shop 45min later, cost $45.00. (We had a contract whith a towing company,any tow in the city limits one price)


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