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Tractor Talk Discussion Board

Re: Things better off not said to customers


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Posted by robert major on March 24, 2014 at 18:35:48 from (216.81.16.202):

In Reply to: Things better off not said to customers posted by David G on March 24, 2014 at 18:05:27:

Well you are doing ok with that.
It's real bad when you tell the customer the problem is very serious, and he should take his newly purchased tractor back, and get a full re fund on it. Then tell him the problem is hes to stupid to own it!.
I just love these guys that tell me how to do jobs, when i get called out.I Have told some before. if you know all about it why am I here trying to figure out the mess somebody else made trying to fix it!. It sure isn't because you wanted to pay me just to see if I know how to do it!
They usually back away and re appear just as I'm finishing.
Yes I had a few customers like that and wouldn't take the hint, but I don't go there now just told them i am busy when they phoned.
For those guys busy would mean the shop was empty I had nothing to do, and was in the house drinking coffee and watching tv, they annoyed me so much.
Some days that BS from customers is just not worth getting paid for.

Regards Robert


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