Posted by Pops1532 on November 14, 2013 at 05:34:51 from (68.58.114.55):
In Reply to: Napa Parts posted by Brent Zappe on November 13, 2013 at 10:06:47:
It's not that customers dislike the parts guys using computers or prefer they use books. It's they dislike the having to answer a bunch of often irrelevant questions so the kids at the chain stores can attempt to find a part.
I know of instances where customers have told the counter person the part number. Counter person says they have to go through the make, model, year, powertrain questions. Customer says I can show you where the are on the shelf....
Counter guy says we have to use the computer. Customer says screw it and goes to "traditional" parts store like NAPA.
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Today's Featured Article - Field Modifications (Sins of the Farmer) - by Staff. Picture a new Chevrolet driving down the street without it's grill, right fender and trunk lid. Imagine a crude hole made in the hood to accommodate a new taller air cleaner, the fender wells cut away to make way for larger tires, and half of a sliding glass door used to replace the windshield. Top that off with an old set of '36 Ford headlight shells bolted to the hood. Pretty unlikely for a car... but for a tractor, this is pretty normal. It seems that more often than not they a
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