I spent 30 years off and on behind a parts counter, and a lot of time on the other side of the counter. Good counter help is great, when you can find them. Unfortunately, at the chain stores they only pay just over minimum wage, so you get what they pay for...which is inexperience.
The incentive I always had to find a part was that PART of my pay was based on commission, on the department's gross sales. So I made DAMN sure that if the part wasn't in stock, I'd do everything in my power to locate it for the customer. If they wanted to go themselves and pick it up, that was also OK...because they knew I was the guy who had gone the extra mile for them, and when they needed someone to do that again, they'd turn to me...and I'd get paid my commission on the NEXT sale.
One time in the 1970's, working in the auto parts department of a big-box store, I had a guy who came to the counter and said, "I need front brake pads for a '75 Pontiac." When I asked him what model, he said, "Dammit, kid...they're all the same." So I went back and pulled a set for a Bonneville, AND a set for an Astre [the Vega clone]...and SHOWED him they were definitely NOT all the same. Guy called me a GD smartass and asked to see my manager...who, after hearing the story, told him HE would've done the same thing.
So there are problems on BOTH sides of the counter. You make the best of it, and life goes on...'cause for the most part, neither you nor I have the power to change it.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - The Nuts and Bolts of Fasteners - Part 2 - by Curtis Von Fange. In our previous article we discussed capscrews, bolts, and nuts along with their relative hardness and thread sizes. In this segment we will finish up on our fasteners and then work with ways to keep them from loosening up in the field. Capscrews, bolts and nuts are not the only means of holding two parts together. When dealing with thinner metals like sheet tin, a long bolt and
... [Read Article]
Latest Ad:
Oliver 550 Diesel runs like a watch three point hitch pto engine gone threw about two hundred hours ago nice clean tractor
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.