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Re: Another parts counter rant


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Posted by Goose on September 28, 2013 at 06:28:02 from (70.198.28.158):

In Reply to: Another parts counter rant posted by Chester5731 on September 28, 2013 at 05:55:27:

What drives me nuts is when I'm at a parts counter buying several hundred (or more) dollars worth of parts and the phone rings.

The parts man then interrupts my transaction and spends 15 minutes talking to a customer about a ten dollar part, which the customer ends up not buying.

Then, too, there was the time I was working on an I/O drive unit on a boat. A bearing had seized and spun in the housing. Part of the number stamped on the bearing was obliterated.
Rather than take time to order it through channels I went to a popular place that specialized in bearings. I handed the bearing to a dumpy little guy with a dead cigar in his mouth behind the counter. He took one look, and said, "It would be a g-- d--- waste of time to even try to find one", handed it back to me, and turned to another customer.

I walked out, went to a different bearing place, and handed the bearing to a gentleman behind the counter. Without saying a word, he pulled a caliper out of his shirt pocket, took a couple of measurements, reached on a shelf and handed me a new bearing.

Let's just say I had an "interesting" conversation with the manager of the first place.

I went to the first place on occasion after that, and never saw that dumpy little guy with the cigar again. I'm assuming they fired him.

This issue works both ways.


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