If they didn't have approval to buy on your friends account, it's theft, plain and simple! They can plead ignorance but $16,000, they had to know it was wrong. It's no different than someone using your debit/credit card without your permission. I think the seller has some responsibility too, especially if your friend is a regular customer. A lot places won't take credit cards over the phone because of theft. There are rare occasions when a customer tries to pull a scam to get out of paying for something. Most everything is done on a computer now a days and it's common for a message to come up that says only certain people can sign for orders on a specific account or certain people can no longer sign. Another thing that's common is people come in to buy something for themselves and want the discount the company they work for gets. Sure, just get a P.O. from the company and no problem. 9 1/2 times out of 10, they don't even know the phone number or who to even ask for a P.O. If the company really wanted to help you, they'd buy it at their discount and then sell it to you at their cost.
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Today's Featured Article - Buying your first tractor: The People You Buy From - by Chris Pratt. If you are a first-time buyer, chances are that you are likely to take the word of the seller on things. This is where the problems start... You have reviewed your implement needs and determined the size of machine that will fit the bill and even made a list of the most desirable models. You checked on the availability of a 3-point hitch for the machines on the list and advertised in your local classified paper with so
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