If they didn't have approval to buy on your friends account, it's theft, plain and simple! They can plead ignorance but $16,000, they had to know it was wrong. It's no different than someone using your debit/credit card without your permission. I think the seller has some responsibility too, especially if your friend is a regular customer. A lot places won't take credit cards over the phone because of theft. There are rare occasions when a customer tries to pull a scam to get out of paying for something. Most everything is done on a computer now a days and it's common for a message to come up that says only certain people can sign for orders on a specific account or certain people can no longer sign. Another thing that's common is people come in to buy something for themselves and want the discount the company they work for gets. Sure, just get a P.O. from the company and no problem. 9 1/2 times out of 10, they don't even know the phone number or who to even ask for a P.O. If the company really wanted to help you, they'd buy it at their discount and then sell it to you at their cost.
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Today's Featured Article - Fasteners: The Nuts and Bolts of Nuts and Bolts - by Curtis Von Fange. The nuts and bolts of nuts and bolts is an interesting and essential piece of knowledge that applies to our older tractors. An improperly torqued capscrew on an engine head or a shear bolt that is too hard on the driving shaft of a bushog can create havoc and make an expensive and uncalled for repair. Let�s examine the purpose and design of these fasteners in order to ensure their proper use. Fasteners are probably one of the aspects of mechanics that is given the least amount of thought.
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