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Re: OT-GM Keyless Remote Woes


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Posted by karl f on February 06, 2013 at 20:01:30 from (172.163.26.164):

In Reply to: OT-GM Keyless Remote Woes posted by Dave SE Mich on February 06, 2013 at 15:59:50:

life is expensive these days.
The remote was probably sold at full list, which is normal. above list is when you get concerned. There are some remotes that are still 50-75 and there are others around 150--depends on the vehicle and the options (i.e. remote start)

The labor is for programming: you have to use a scan tool to erase the old remotes and learn the new one(s) or even to add new ones. There is no longer a key cycle and door lock pattern like earlier 2000s and older. many places have a minimum charge for hooking up the scan tool (usually a half hour) or in this case, they probalby billed you for 0.2 or 0.3 of an hour that the labor guide said. the scan tool isn't point and click, there are some menus to scroll through and only a mechanic can use it and they don't work unless they are punched in. I'm guessing their labor rate is 100$ an hour or more.

the 2.50 fee is part of their billing software that automatically adds a shop fee to every ticket at 10% of the labor price. In the days of purely mechanical repairs, the shop fee made sense because rags, sealants, bolts, etc. were consumed--today you need to remember the computer equipment and more so the monthly subscription to the newest updates are what is "consumed" as shop supplies.

It all adds up way too fast at today's prices. $100 that takes you all day to earn lasts about 5 minutes.

The local dealer only charges $75 an hour in 2013 and people still dislike their bills even though 20 miles in any direction the hourly rate is over $100 an hour. Also on many remotes, they include programming in the list price.

I feel a proper quote should mention "plus tax and shop fees."

The worst part about the GM restructure is the mom and pop places were just about wiped out. Now there's a new directive to have all the dealerships look the same that will finish most of them off since they will have to comply or close the doors--the upgrades easily start at a million dollars on the low end provided the building is still deemed suitable.

I hope you can find a dealer that makes you feel like you were treated well.

karl f


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