I understand your point however sometimes a business is a one man band and there is only one person in the building qualified to answer questions. You just might have caught them at a especially busy time. I shop at a auto parts store that there is a old guy behind the counter that seems to know everything about any vehicle you can name. They have some young kids in there too but I am especially patient when this guy waits on me. While he waits on me he is constantly inundated with phone calls but that’s alright because this guy will listen to me when I tell him what the car is doing and he won't sell me parts he is sure is not the problem. The kids will however sell me anything I ask for and then I have to make another trip back to the store when the part didn't fix the problem.
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Today's Featured Article - Seeing an Old Friend - by Joe Evans. Dad had a concrete contracting business starting in 1960. One of his first pieces of equipment was a Ferguson TO-35 with a Davis loader. Dad replaced the TO-35 with a MF 202 Workbull, essentially an industrialized Ferguson 35 I am told. Dad bought the 202 new in 1962, and I recall quite clearly going to the dealer with him to sign for it.
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