Small equipment manufacturers often never bother to produce manuals. With larger manufacturers, most hire someone that has writing experience but little knowledge of the actual machine that they write the manuals for.
The service dept. for a small manufacturer that I worked for was taken away from the engineering dept. and given to me as an extra duty. The first thing that I had to do was take a new machine off the line and have two workers tear down the uncommon parts of the machine so I could take pics for the service manual that I was working on.
I had one of our better engineers do a schematic of the hydraulic system, that I then sent to our valve and pump providers for their review. When I completed the manual, almost any mechanic that could read could service the machine - although I did run into a couple mechanics that could not read and comprehend even with clear text and pictures. It takes all kinds.
Fortunately, I have an engineering degree with a minor in journalism and a minor in economics. Not a usual education for an engineer, but it worked for me. I never worked as an engineer; my primary job was in sales and marketing - plus doubling as service manager for both divisions of the company.
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Today's Featured Article - Self-Starting Tractor - McCormick 10-20 - by Francis J. Robinson. I remember it very clearly even though it was almost 50 years ago and I was only about seven years old. My Dad had purchased a new Ford-Ferguson tractor and basic set of implements when he started farming just about the beginning of W.W.II. It was considered a pretty nice outfit for their 70 acre central Indiana grain and livestock farm. Dad spent several years during the war testing aircraft engines at Allison Engineering in Indianapolis working seven days a week on a twelve hour night sh
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