No.1-Apparently no knowledgeable person "proofed" and or approved the information you refer to before it went to press.
No.2-Some part of the process could have been written offshore and that always leads to issue.
No.3-From my years of experience in writing manuals, I might also suggest that the incorrect manual section might have been written by an engineer and no one checked what he wrote. God bless engineers for their ingenuity, knowledge and creativity but run the other way when an engineer decides to become a "writer," technical or otherwise.
No.4-None of what you described is the printer's fault. The printer only prints what he is given after multiple proofs and sign-offs by the appropriate technical and business parties.
Quality manuals are definitely a thing of the past; many factors (offshoring and the global economy) have contributed to poor quality manuals.
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Today's Featured Article - Museum Coverage: The Stuttgart Agricultural Museum - by Cindy Ladage. While cold wind was blowing back in Illinois, in Arkansas, daffodils were in bloom, and the Magnolia trees were adorned with fragrant blossoms. Stuttgart, Arkansas was the site of this year's winter Minneapolis Moline Collector's show February 25-27, 1999. The show was held at the Oliver Museum created by Don Oliver, the pioneer of the four wheel drive tractor. Oliver along with Gale Stroh and Kenneth Bull using Minneapolis Moline tractors and parts created what has become known as
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