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Re: Excessive force cost me $300


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Posted by Mike (WA) on November 05, 2012 at 10:10:57 from (69.10.199.107):

In Reply to: Re: Excessive force cost me $300 posted by JRSutton on November 05, 2012 at 09:54:43:

Well, you know what they say, JR- some guys can break an anvil with a rubber hammer! LOL

I didn't slam the washer door- I pulled on it, not realizing you had to push a button to open it, and broke the handle. But a scant 13 bucks and a 2 phillip screw installation later, I was back in business.

Was grumbling about the button to open deal, and appliance guy said "Fine to just open the top, on top loaders- but they had to do the button deal on front loaders, to keep the 4 year olds from opening it while its running and filling the laundry room with water." Don't know if he was implying that I was dumber than a 4 year old of not, but I guess if the shoe fits. . .

Also wasted 95 bucks on a service call on a dishwasher a few months back. The little lights on the control panel were lighting up randomly, and it wouldn't respond to any of the buttons. Guy got there, asked if I had tried turning off the breaker, then turning it back on. No. So we did. And it worked perfectly when turned back on. He said its like re-booting your computer when it gets hinky. He also said he has been after the "home office" to mention that before scheduling a house call, but they always "forget"- probably because they want the 95 bucks, IMHO.

He did turn out to be the son of a dairy farmer that was a customer of mine when I was with PCA 35 years ago, so we got to reminisce a bit, in what turned out to be a fairly expensive conversation.


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