There are two sides to every story. To be rude to a customer is not good business. Some times it does become necessary when a customer doesn't listen.
For him it takes about the same amount of effort and paper work to sell a large item with a high commission as it does to sell a small item with a small commission. He probably has $20 of his time, and paper work tied up in items that only sell for $10 and generate maybe a $1.00 commission. So...he is trying to cherry pick the items that he can handle easily and make a profit on. He is trying to discourage the small items that are more hassle than they are worth to him. If he combines small items into larger lots they don't bring much money either and the sellers are not happy.
Try selling those small items yourself on Craig's List, ebay or a garage sale and you will understand why some people just donate or trash small items that are still in good condition.
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Today's Featured Article - Reflections of the Fifties - by "Country" Elliott. I remember rowing up in the 1950�s in a small, rural town in northwestern New Jersey. The closest town to ours was only 3 miles away, and there were seven dairy farms in the areas of these two country towns. We had 5 acres, and because my Dad was a salesman and not a dairy farmer, he let the Bockovens, who owned the Willow Tree Dairy farm most of our land.
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