HP has discovered that some P66xx and S56xx and HPE-4xx Desktop Models built in the June / July 2010 time frame have system boards with a slightly higher than expected failure rate. The following computers may experience no video at start up and stop responding.
These systems include:
Model Name Product Number HP Pavilion Elite HPE-400f Desktop PC BT470AA HP Pavilion Elite HPE-400y Desktop PC BT471AA HP Pavilion Elite HPE-410f Desktop PC BM424AA HP Pavilion Elite HPE-410y Desktop PC BM425AA HP Pavilion Elite HPE-441f Desktop PC BT519AA HP Pavilion Elite HPE-447c Desktop PC BT584AA HP Pavilion p6610f Desktop PC BM417AA HP Pavilion p6616f Desktop PC BT503AA HP Pavilion p6617c Desktop PC BT427AA HP Pavilion p6620f Desktop PC BM419AA HP Pavilion p6622f Desktop PC BT492AA HP Pavilion p6633w Desktop PC BT429AA HP Pavilion p6636f Desktop PC BT512AA HP Pavilion p6640f Desktop PC BM422AA HP Pavilion p6653w Desktop PC BT529AA HP Pavilion p6654y Desktop PC BT551AA HP Pavilion p6674y Desktop PC BT552AA HP Pavilion p6677c Desktop PC BT432AA HP Pavilion p6687c Desktop PC BT543AA HP Pavilion Slimline s5660f Desktop PC BM430AA
Based upon HP records concerning your computer purchase(s), your computer(s) may be affected. HP is implementing a Limited Warranty Enhancement for your system.
If you are seeing this type of failure, HP recommends that you visit:
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