Yup, we're a little more expensive than the big boxes, but we stay in business because:
1. Free delivery on EVERYTHING, be it a $5 bag of bird seed or a $50,000 home package.
2. No Questions Asked returns on EVERYTHING. If you've got the receipt (or we can find it in our system) bring it back and we'll replace it or give you your money back. Only restrictions are that if you paid for it with a card, the money goes back on the card, and if the refund is over $100 we cut you a check. Otherwise, it's cash money on the counter right then and there.
3. Our Project Managers have been in the business for years and know what they're talking about. They have the contacts, the training and the references to find what you want.
4. We stock quality materials and back them up with full service. Doors, for instance. I'll get a customer call up wanting to price an entry door. I'll take some info and give them a price, usually around $250-$300. Often, I'll get a response like "Heck, I can get one at Deep Homo for half of that!"
That's true, you CAN get a door for half of that at HD. Two problems tho: A) it ain't the same door we're selling, not nearly the quality in materials or workmanship, and; B) when you walk out of HD with that door, you own it. You might get a one-year warranty, if that. With our door, it's a lifetime warranty. If it rots out, we'll replace it. If it leaks, we'll fix it. If you don't quite know what you need, we'll come to your house and measure it.
Bottom line: Ya get's what ya pays for.
Never been to a Menards, and they may well be better than HD or Lowes, but they still ain't an actual lumber yard.
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Today's Featured Article - Fasteners: The Nuts and Bolts of Nuts and Bolts - by Curtis Von Fange. The nuts and bolts of nuts and bolts is an interesting and essential piece of knowledge that applies to our older tractors. An improperly torqued capscrew on an engine head or a shear bolt that is too hard on the driving shaft of a bushog can create havoc and make an expensive and uncalled for repair. Let�s examine the purpose and design of these fasteners in order to ensure their proper use. Fasteners are probably one of the aspects of mechanics that is given the least amount of thought.
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