Your post reminded me of another customer service.
I moved into another home and several of the BLUME cabinet hinges had broken closure springs. I contacted www.usacabinethardware.com to order replacements at a cost of app. $3.50 each.
usacabinet gave me a web address for Blume and said they had a lifetime warranty! I emailed them with the problem, they replied that I need to send ONE defective hinge and the number of hinges I need.
I did this with a request of 15 hinges and they sent me TWENTY!
TWO Reputable venders usacabinethardware and Blume---Needless to say, I will use them for any future needs!!
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Today's Featured Article - History of the Field Marshall Tractor - by Anthony West. Any restorer who has some knowledge of turn of the century farm machinery, will recognize the name Lanz Bulldog!! This machine was to say the least unusual in its appearance. The huge flywheel and coffee percolator shaped exhaust. Along with square body lines and cylinder head protruding forward of the front axle. Would become the visual differentiation that people would quote to separate the Lanz from other period machines. The Marshall company based at the Briannia Works in Gainsborough
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