Posted by Fixerupper on September 25, 2011 at 19:57:38 from (216.51.181.73):
In Reply to: O/T Update......... posted by Goose on September 25, 2011 at 16:32:03:
Cell phone companies purposely make it hard to get good customer service. They want to concentrate as much time as possible on sales. Servicing customers problems doesn't make them any money. The dollar talks!
When I was in Finland I tired to get into my email here at home but my password wouldn't work. I clicked on the "forgot your password?" icon and when it asked for my email address that wouldn't work. So I called my server from Finland and got the 'all lines are busy leave a message and we will call back' message. Well I left a message, telling them I'm in Finland with no call back number, the time difference is 8 hours between me and them, it's ten o'clock at night, I need to talk to a real person, I have jet lag and I'm not about to stay up any longer, click! I didn't read the emails until two weeks later after I was home. When I finally did there was nothing of real importance, but I was irritated nonetheless. Jim
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