No difference between tractor parts, my lunch at McDonalds, or when I go to the dentist.....Just act like you appreciate my business (and my money) I don't expect miracles, nor do I expect to be treating special. Just treat me like the person who's paying to keep the lights turned on and the doors open.
The parent companies are changing the way they do business, so not every change is under the local dealers control. However, if they want me back again, show me the same consideration THEY expect.
Be fair, be honest, and remember we're all in this together. NO business will be successful unless they allow their customers to succeed.
That said, I have a short list of dealers and vendors that see my dollars. They help me, I help them. It's that simple.
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Today's Featured Article - The River Tractor - by Charlie English Jr.. This is a 4010 John Deere that was used to farm on the Diamond Island which is in the Ohio River about 15 miles southwest of Evansville, Indiana. About ten years ago, this tractor was parked close to the bank as the river was washing the bank of the island away.
... [Read Article]
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