I want to be able to trust the ones I deal with to do the best they can, and just not cheat me.
I've gone to the same mechanic for everything, for probably 30 years. I trust him completely, and I don't require him to save the broken parts or call me if its going to be over $75, as the law requires (unless the customer waives it). He comes and rescues my wife and kids (or me) when needed, and doesn't "fix" anything that doesn't need fixing. But he also looks everything over when we bring a rig in, and fixes anything that needs fixing.
His 30-ish employee summed it up best, when I asked him how he liked working there: "He treats me like an adult, has never asked me to do anything unethical, and I want to work here for the rest of my life."
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Today's Featured Article - History of the Nuffield Tractor - by Anthony West. The Nuffield tractor story started in early 1945. The British government still reeling from the effects of the war on the economy, approached the Nuffield organization to see if they would design and build an "ALL NEW" British built wheeled tractor, suitable for both British and world farming.
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