I want to be able to trust the ones I deal with to do the best they can, and just not cheat me.
I've gone to the same mechanic for everything, for probably 30 years. I trust him completely, and I don't require him to save the broken parts or call me if its going to be over $75, as the law requires (unless the customer waives it). He comes and rescues my wife and kids (or me) when needed, and doesn't "fix" anything that doesn't need fixing. But he also looks everything over when we bring a rig in, and fixes anything that needs fixing.
His 30-ish employee summed it up best, when I asked him how he liked working there: "He treats me like an adult, has never asked me to do anything unethical, and I want to work here for the rest of my life."
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Today's Featured Article - Women and Tractors - Tractor Engine Repair - by Teri Burkholder. One of the great things about working on a tractor engine with your other half is that you know what he is thinking of at all times and can anticipate his every move and his next thought of what he will do. With Ben, anyway, I can tell! He'll be busy working and I�m handing him tools and he says, "give me that..." and I�ve already got it in his hand or "hand me that....."and I�ve got the portable light right where he needed it placed to see. "Run in the house and get me a...."as I open th
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