Goose said: (quoted from post at 23:14:26 07/30/11) There's an old saying, "Lack of planning on your part does not constitute an emergency on mine".
We have that one hanging somewhere in the shop. But it never seems to stop those emergencies which are brought about by lack of planning.
Because I give good customer service, I expect it wherever I go. There are some places where you can tell they don't really care about customer service and there are others I don't mind waiting for if they are busy because I KNOW they are just busy and not ignoring me. Just gotta sort out which ones are the good ones and shop there.
This post was edited by Inno at 06:50:11 08/02/11.
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