Well, I ain't so impressed with the old timer parts guys either...
I went to NAPA for some dust seals for the hubs on my utility trailer. Brought along my last brand new spare seal to cross-reference, measure, etc..
It's a standard seal used on pretty much every 5-bolt trailer and camper axle ever made. Millions on the road. Surely NAPA has them.
Old timer looks at it and growls, "Ain't got no number on it. I can't cross reference it. Can't help you."
There was a second NAPA on my way home so I stopped there. Got another old timer. He couldn't cross reference it either, so he started bringing out boxes of seals and comparing them by hand...
After 20 minutes of that with no luck, he goes to the kid, "Hey I don't know how to cross this seal." The kid pulls the master seal BOOK off the shelf and says, "What's the diameter?" In 30 seconds the kid had the seal cross-referenced and four new seals on the counter.
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