I agree with others that there are 2 sides to this discussion. I have often stood behind customers who argue with the parts guy, don't know what they want, etc. When it's my turn, the guy's jaws are pretty tight already and I try and lessen his burden by being polite and cordial and sometimes even commenting on the previous shopper. Usually end up getting a smile out of the counter guy with a little more service and sometimes even a deal on something.
Life's too short to go around making yourself and the people around you miserable and I try and not let others get to me either. I can excuse ignorance or mistakes on the part of people. After all, none of us is perfect. But if a guy is rude or has an attitude, I'll just take my business elsewhere and don't let it get under my skin.
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Today's Featured Article - My Ford Golden Jubilee - by Troy Estes. This article is about my '53 Ford Jubilee and a story that starts with taking the tractor to my brother's Starter/Alternator Rebuilding shop for a wiring fix. The generator was shot as well as all the wiring. I dropped off the tractor expecting a transformation from a 6 volt to a 12 volt system utilizing the original generator housing, and a total rewiring of the whole tractor. The front end center pin bushing was worn also so I ask that they replace it if they had time. Well, that�s wha
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