I used to work in a local shop and one day one of the techs had to replace a starter in a Cadillac. The owner was not the nicest individual to deal with and called me up a couple of days later. Being the service manager I got to hear the full brunt of his rage. Cussed me up one side and down the other because the car wouldn't start, but all of the electronics would come on. I agreed to have the car towed in and to correct the problem. While waiting for the car to get there I made a bet with the general manger as to what the problem was.
When the car arrived I went to retrieve the keys. I then called the gentleman and asked if he had another one. He cussed some more and said his wife had it. Later that afternoon he and his wife walked in and he handed me her key. I got into the car and started it right up.
I won the bet. I held the two keys side by side and showed the owner where the resistor chip was suppose to be.
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Today's Featured Article - More Memories of a Field Service Engineer - by Brian Dye. Introduction: The author worked for one of the largest Ford tractor dealerships in England as a trouble-shooter on tractor engines, hydraulics and combine harvesters from 1963 to 1972. In 1972 he became a dealer manager and finally left the dealer net in 1975 to run his own electronic design and manufacturing company. [Editor] We live right in the middle of Norfolk. The dealership that I worked for sold Fordson Tractors from the 1920's and some of t
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