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Kudos for a change
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Posted by Harley on November 16, 2005 at 16:18:03 from (205.188.117.73):
Went to Wally World this afternoon after ascertaining with my load tester that Puffy the M had a bad battery. Took it in, plopped it up on the counter, said, Got a bad one here. She says we'll have to charge it up and check it out. I say okie dokie, whatever. It's 28 and too cold to do anything but browse the isles anyway. Come back in 20 minutes, she says It's bad. Duh. I say okay, I need a new one. She says Ok. Brought it over, had the assistant automotive parts manager check all the paperwork, had me sign all the paperwork, and then carried it out to the truck, no charge, and an apology for the thing going bad. Imagine that, a warranty that actually worked. Harley
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