RayP(Mi) Frontier phone

rrlund

Well-known Member
Hey Ray,you think you've had problems with Frontier? The neighbors switched to wireless internet on Feb 15,same day we did,so now they decided to loose the land line. She called Frontier and told them to disconnect it and send them their last bill. My wife said they got the last bill yesterday and it was over $7000. Simple decimal in the wrong place? You'd think,but they say no. First the story was that they'd been being charged 4 cents a minute for using their dialup internet since January. Then they said they had agreed to change to Frontier Internet in January and had been getting a service that cost $75 an hour. She called Channel 8 and told them about it. Frontier called them 10 minutes later and wanted to settle it. Said they had been switched to Frontier Internet on Feb 17 (keep in mind they got wireless from CMS on the 15th) and that they had been connecting to a number in Alma at 8 cents a minute. They said if they would just pay $135 plus a $375 disconnect fee,they'd "see what they could do" about the rest.
I guess the message is,just keep paying the bill and don't try to end your service with them.
 
That's outrageous. What can I say? Still wondering how long the wires to my phone have been compromised... Service has been shabby here from way back when the bill said Verizon.
 
Thanks for the heads up. Frontier bought all of Verizon here in the Genesee, Shiawassee, Saginaw county area too.

I was interested in calling them on a deal they have for home phone/DSL internet/Direct TV combo. But after all the horror I hear on here and other places I'll stick with what I have and go after Direct TV or Dish separate.

Rick
 
If they call you and offer you some sort of a package, claiming it will save you money, DON'T buy it... Offered me a package of unlimited long distance, said it would lower my phone bill. I didn't have any long distance, used my cell phones for that. Figured if it was part of a package, it might be cheaper... NOT! Bill went up $10 a month. IF THEY CALL YOU OFFER YOU ADDITIONAL SERVICES, THE ANSWER IS NO!
 
I keep getting the "package deal" calls. I always thought it had to be a scam. No company ever calls and tries to get you to pay them less. Haven't run into any issues with Frontier yet. Had to line go dead a few times, but it did that with Verizon too. They did fix it with in a day every time.
 

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