(800) 853-2651
SHOP NOW

Dealer rant AGAIN

R

rrlund

Well-known Member
Any of you guys want to try to defend Deere or the dealer here,go right ahead and try. It happened again. The clutch went out in the 1020 yesterday,so I got it split,called the dealer at 3:30PM,ordered a clutch,throw out bearing and pilot bearing. I sent the flywheel and pressure plate with my son to Lansing this morning to have them resurfaced. Didn't sound promising for them,but he said he'd see what he could do. He called back and said they managed to save them,they were done. So I called the dealer,yup,your parts are here. Drove an hour to get there,the guy who waited on me wasn't the one who I'd talked to on the phone both times,so he comes out with a pilot and throw out bearing. I asked him where the clutch was? He said looks like that all that was ordered. Finally the guy who I'd talked to came in. He said that's was all I ordered. Meanwhile,the guy waiting on me is in back talking to the parts manager. He comes back out and tells me that clutch isn't even available through Deere anymore. Discontinued,for an American made tractor that was built up through the early 70s! It's only available through A&I and it'll take til next Thursday to get it! I paid them the $89 for the 2 bearings and told them to forget it,apologized to the guy waiting on me for what I was about to say since it wasn't his fault then finally told them what they could all do with the place and the brand. Told them I was going to find a Massey or a New Holland because I couldn't take any more of this BS. I know it's not just me,because while I was standing there,the guy who supposedly ordered the stuff was talking to one their OWN guys out in the shop on the two way. The mechanic wanted to know where the rest of HIS parts were that he ordered Monday. Said they weren't all there. This guy did the same thing to him. Claimed that was all he ordered.
Any of you stupid enough to buy this green paint anymore just for the name,when the junk is made in God knows what foreign country,GOOD LUCK a few years down the road when you look for parts.
TODAY WAS THE LAST STRAW BETWEEN ME AND DEERE!
 
Well good for you! Stick it to the man. I don't know what you were doing buying/owning all that junk green stuff all these years anyway. Go pick yourself up a nice new Oliver and drive off into the sunset. That will do it. Yeah!
 
I'm not a Deere fan, but it's possible that it's more of a dealer problem than a Deere problem. You've got to remember that the parts man probably isn't making much over minimum wage and when a potential replacement sees the wage that the owner is offering their enthusiasm for the job is no longer there.
 
Deere has it covered on the part, as they are a majority owner of A&I.

And, apparently the counter guy is incompetent.

You can find incompetent folks at the red or blue or orange store, as well.
 
I understand your frustration, but it's not Deere's fault. (and I own very little Deere equipment) It's the fault of the local dealer and the way they run things. The color of the tractor makes no difference. Good and bad parts/service people in every brand of equipment sold.
 
I think you just have to live with that no matter where you go.I've been waiting for two fuel filter O rings for a week and a half.First they ordered the wrong number then told me they would be here yesterday.I drove the 60 miles to pick them up and he says they didn't have time to unpack the parts order from deere,to come back in a couple days.I ordered them again from another dealer.The local dealer told me if a customer didn't farm 1000 acres they didn't want to mess with him.
 
In this day and age you could of sat right at your computer and ordered those parts and had them sent to your house and likely found them alot cheaper too !

Also a VERY good chance you could of got them ordered from this site too !

With Deere parts you could of looked them up right at home and placed the order for pick-up at the dealer of your choice or had them shipped to you.

This is nothing new to me. There has been incompentant help at parts counters as long as I can remember. I even work/worked with many.
That's why I do as much of my own looking up and ordering as I can.
 
You Should Try ;International/CASE JUNK THERE DEALERS ARE JUST AS BAD UP HERE IN NY/MONROE TRACTOR THEY SUCK they do the same Dumb Stuff all the Time !When it was Just CASE You got Service ,Now we got Nothing.We have better luck at the scrap yards.
 
I don't buy a lot of green parts but my dealers people are very good and very helpful. I was having trouble getting a seal for a cylinder to go together properly and they took it back and the service manager did it no charge.And I am a very small customer.
 
QUOTE: "The local dealer told me if a customer didn't farm 1000 acres they didn't want to mess with him".

DING! DING! DING! We have a winner, folks!

I've seen this with a lot of the local businesses here in my area. The last name (or the reputation of the last name) means a lot.
A couple of years ago my brother was parked in the field next to the highway with his combine. The brand name is not important here, but a couple of brothers, who are big-time farmers in this area, drove up to BS a little bit with my brother. My brother and these two farmers use different makes of combines.
Suddenly a salesman who sells the make of my brother's combine and knows my brother very well drives up and starts talking 100 mph to the two neighbors. He gets a couple of 12 oz. refreshments out of his truck and gives them to the neighbors, the whole time shooting the breeze to them. After about ten minutes of hot air, he drives away.
The humorous part of all this is that he didn't say a single word or even offer my brother a can of refreshment even though my brother has been a customer of his for over 30 years and the two neighbors have never even been on the salesman's lot.
I guess a lot of salesmen and dealers take things for granted.
 
This is why I have the OEM Operator Manual, Repair Manual, and Parts Manual for all my tractors/equipment. I order by part number, and while on the phone, I write down any part number changes, etc. I have them check availability of all parts I want BEFORE I place the order. I know what is available, how much it is going to cost, etc, befor I will committ to the order. Takes a little more time, and you have to buy the Manuals, but you get what you need this way. Tom
 
JD, IH, etc.; I TRY to remember to ask about availability at the time of my order and have the parts person look to see IF the part is actually available or if an aftermarket supplier is needed to complete the order.
Try getting a part from GM or Ford for a vehicle 50 years old!!??
 
Just a idiot parts guy who could give a crap about you, like how in the heck are you suppossed to do that job you are doing and not have a clutch to go along with it? No excuse, you have some huge Deere dealers over by you that should have good help. My New Holland dealer gets me right on line with him while talking on the phone to make sure we are talking the same.
 
I've been in more dealerships of every color than I can remember in most of the western states and I haven't found any correlation with the color of the equipment and the quality of service. It's all about management of the particular dealership you walk into.

The biggest difference I've seen in different brands is the customers, not the dealers. The owners of one particular brand have their noses a little higher in the air, and it happens to be the brand I grew up with and have the majority of my machinery with, I'm ashamed to say.

If you want good fast parts delivery, Cat has everyone else beat. We call them up with the part numbers and they will ship most parts overnight to a drop box not far from the customer. When we get to the drop box we sort through other customer's parts until we find ours and we can do it anytime day or night. I will have to add we live in a low crime area so the box is unlocked. Other brands have the parts shipped to the dealer and they have business hours. Jim
 
Yes,I'm sure it is the parts man. Like I said,he didn't even get the parts that his own SHOP ordered. Heck of it is,it wasn't even the same guy who skrewd up on the sleeve for the same tractor back two and a half months ago and in that case,I drove OVER there,took the sleeve with me and that kid STILL got it wrong. I paid the drop shipping on that one and still had to drive back to exchange it when they got the right one.
As for you guys saying use the Deere parts website,what good would that do? I DID check there. Go there and look for a clutch for a 1020 tractor yourself. It doesn't say NOT AVAILABLE. There are about 6 different breakdowns for a 1020 clutch,regular transmission,shuttle,reverser,live PTO,independant PTO,and the list goes on. Why not call the "parts professional",give HIM all the info including the tractor serial number and let HIM get it right? And remember,when I called this morning and asked if it all came in,he said it did.
What would you have me do,go to their other nearest location where the parts manager told me several years ago to "keep doing what you've been doing" because he didn't want to order a part for my 700 grinder mixer?
Yes,it's the dealer,at least 2 of their many locations.
 
ALL YOUNG BOYS AND GIRLS THAT DON'T UNDER STAND. OR IT DOES NOT BE ON THE COMP.SAY WE DO NOT HAVE IT. ANY. ALL PARTS HOUSES ARE THE SAME. RENE'
 
"I understand your frustration, but it's not Deere's fault"

I disagree. It is Deere's fault. Deere should make dealers come up to standards or get rid of them and find one that will handle their products properly.
 
You need to 8itch to the corporate Deere.
They would want to hear from you for sure.
I love hollering at people on phone. Or, write a nasty letter.
 
Ain't that the truth. I think some dealers go out of there way to hire people with non-farm backgrounds to boot. I think they worry if things do not work out with the farm kid then the dealer does not have to worry about pissing the kid's farm neighbors.
 
I agree with the comments concerning a dealer problem..not color. I work with my Deere dealership and reap the rewards. I'm on a first name basis with the service manager, who never hesitates to run me copies of manuals and provides expert guidance if I tackle a repair job myself. The parts counter guys seem to be very competitive and bend over backward to get you the info and/or the part. I get calls when my parts are in..usually less than a week and more often 1-3 days. They have used other than Deere to satisfy my parts requests and even pull out old microfiche, from time to time, to look up parts for my old orange stuff and have even ordered orange parts. I have tried dealing with the AGCO dealer, but the experience is less than acceptable. Up here in the Mohawk Valley of New York State we use Hudson River Tractor, a dealership that prides itself on its customer service.
 
rr, I feel your frustration, did you call deere corperate? We have a weak a$$ dealership here also, a good friend of mine is one of the big farmers in the area and spends one whale of an amount of money on their products. He bought a new four wheel drive monster tractor from them last year and it was a piece of junk, always something wrong with it. He fooled with this dealer and district rep until he was blue in the face with no satisfaction. He made a call to corperate and assured them that green could be turned into blue or red real quick and then heads began to roll at that dealership! I am sure that their is enough of you getting shafted that you need to get in touch with corperate, because if you do not think they do not run the dealerships you are just fooling yourself. Personally I am trying to get away from deere fo the simple reason their replacement parts are way too over priced!
 
Totally agree on Cat. They were a problem a couple years ago when Finning tried to break the union and moved the parts out of their warehouse into a third party warehouse that was non union. They still use a logistics company for their warehouse but they've sorted things out and parts are back on line. If they don't have the part in stock, they will locate what warehouse it's in and tell you what time it will be shipped and what time it will be arriving, usually the next day! They also have parts for old machines. They are pricey but they are available. I know a guy who bought a 1947 D4 instead of a newer TD9 because he can go right to Cat for most of the parts he needs. JD industrial parts pail in comparison. A lot of parts for 350 and 450 crawlers built up to 1987 are no longer available and there's still a lot of these machines working or could be if parts were available. JD parts usually take about 4 days if they're available. I've found Agco to be pretty good for MF parts as well.
 
A phone call or a letter via USPS might be the only way. The wife wasn't impressed that I was near a stroke and was about to pass out everytime I even talked about it,so she went to the dealer website,their facebook page,some Deere site in their comments section,I don't know where all. Seems they must all have filters that don't take negative commentary or something. She said every place that she tried,it wouldn't accept her comments.

Water under the bridge anyway. I'm done with them. It saved me a trip to Clare next week to an auction. There's a 780 Hydra Push spreader on a sale up there and the old 450 that I bought new,even though it was a good spreader,wore out and rotted out several years ago hauling dairy manure everyday,so I was gonna get up early and get chores done and drive up there to see what that 780 goes for. I'll sleep in an hour,save my fuel and look for a different brand.
 
I've been through that before. People would stop and pump me for information as how to get in with my rich neighbor. Never mind they could have asked me if I needed something. Yeah, this guy could out spend me 100 to 1 but still I do exist.
This neighbor passed away some time ago so now some of these people sheepishly stop to see if I need something as the other guy is not around to throw money around like a drunken sailor anymore.
 
The parts-counter guys at our Deere dealership are much too quick to say "they don't make that part anymore" or "we can't get that..." You're sixth sense hears "not worth my trouble"
 
Couldn't agree more. We used to have 4 Deere dealers withing 20 minutes of here. Yea,things were clannish at one and I tended to stay away from that one,but there was competition between them and the other 3 would bend over backwards.
We have 3 Agco dealers withing a reasonable distance,one has left a REAL bad taste in my mouth because of one of their parts guys,the other one is helpful,but not in a real personal way,but the one I deal with all the time still gives you that old time feeling that you're part of the family.
 
I do that plus access the brand website for parts. Far less stressful than before. Back when Dad was calling the shots here he got to a point where he wanted all parts info in print as he could not take it anymore. It first he did not see why he had to do "somebody else's job" but it did not take long before he kind of like looking stuff up.
 
I feel your pain. I know your dealership. They have had (and probably still do) some really good competient parts guys, but they get assigned some other task (or another store) and are never the one to wait on me or answer the phone when I call.
 
My neighbor has 6 old JD 2-A's, 2b's and 2'mt's and he goes to the dealer in Berkey, Ohio just before the Oh/MI line on st. rt 295. He walks in tells them what he needs, They check to old parts book then cross ref. it. He pays then with a few days it arrives at his house. I collect IH, but I think the dealer is Fred OTT. not sure but that is the olny place he buys JD parts
 
And i had just the opposite experience last spring. Went hunting New Holland rake and baler parts. I stopped at a dealership about 30 miles north of Des Moines Iowa, brand new location I had never bought anything from them The lady told me I was their first customer in the new building. The went out of their way to help. They had to order one shaft told me it would be in the next day. They called me the next day and said they had a salesman comming my way and would I mind if he dropped of the parts. Needless to say I will be trading the Oliver off to them.
 
(quoted from post at 13:44:42 03/24/11) Ain't that the truth. I think some dealers go out of there way to hire people with non-farm backgrounds to boot. I think they worry if things do not work out with the farm kid then the dealer does not have to worry about pissing the kid's farm neighbors.
Click to expand...

No, self-respecting farm kid would ever work a parts counter. The farm kid can make more money staying on the farm than working the parts counter for minimum wage.

If you stop to think about it, someone who started at the parts counter 30 years ago at $5/hr, and got annual 5% raises, would be earning over $20/hr right now.

You can't sit there and realistically tell me that parts guy is a $20/hr job.

This is why getting out of school, taking a job, and keeping it for 30 years doesn't happen anymore. Employers have realized that a long-time employee's salary quickly outpaces the value of the job they're performing. Once you've maxxed out what the employer is willing to pay for a certain job function, you either take it and shut up, or you find a different job that pays more.

Parts man pays what it's worth. Anybody smart enough to pick up on the job quickly is too smart for the job and finds something that pays better in no time. Nobody stays in the job long enough to become proficient at it. Those old-timers were most certainly in over their heads when they started out too...
 
Its just a sign of the times fellas. There are a select few that are EXTREMELY good, but the bad ones outnumber them at least a 100 to 1. One of our local dealers has 4 parts guys, but generally everybody will wait there turn for the one guy. Customer service is a thing of the past. How bad do you think its going to be in another ten years?
 
I agree with most of what you said. I take exception to saying no self-respecting farm kid would take such a job. If the family farm is not making enough to pay him past meals and clothing he might be better to take such a job. There are still a number of operations that have weak profitability even now. Nothing says he cannot improve his job skills or look for a better job, period. But first things first.
You live near Rochester just like I do and my impression there are not to many 20 dollar an hour jobs for the asking there. I have four years of college and have often scored very high on civil service exams and find it very difficult to get my foot in the door to upgrade from what I do besides the farm.
 
Just read in the Iowa Farmer Today that Mother Deere is projected to gross 50 Billion by 2018. About double todays gross. Hope the clutch is not slowing them down? Buzzzy building new plants in China, Russia, and India. Engines out of France from the early 80's seen containers full in Chicago. Cat in on the same growth curve with all the third world countries coming on line.

Just think all your Dodge truck come from Mexico. Can you say taco in Spanish?

Just rolls on and on.
 
AMEN. Whenever I drive past a Deere Dealer I don't even look at the equipment, they have burned me too many times. My last straw was two years ago before I bought my 706. Local dealer had a 1650 Oliver gas, it had been sitting there for a long time, finally decided to go in and ask about it. She had a newer agco? loader and good tires, everything I was looking for. Went inside and came out with the keys, ran great, said I'll need to try it out for a couple of days to makes sure its worth the ridiculous price they were asking for it. Next day I drove it home, it died just as I pulled in the driveway uuurgh. Looked around it for awhile, when it cooled down it started right back up. Figured something simple vapor lock, bad coil maybe. At this point I still like it, then I checked the oil, full of milk. Called salesman, said he'd send someone out to look at it Monday, this was Friday afternoon, no problem. No one had showed up by Wed morning so I called him back, he said he'd run some oil and a filter out so I could change it. Friday afternoon I told him to come get the (insert all four letter words I had in my vocabulary). Saturday morning they came and got it. He had the darn thing all but sold and was to lazy to follow up. I was a Farmall guy anyway, I should have known better.
End Rant
Nate
 
I have pretty good luck looking up John Deere, Case and New Holland parts on line. Most all of the eqipment they ever made is on their web sites. They have part numbers and prices. When I call the dealership I don't even tell them what its for, just give them the part number. Have to do half the work myself, but at least I get what I want.
 
What are you smoking??? Partsman is actually a trade the same as a carpenter or electrician. If you're good at it you can make a really decent wage. Add in commision to a base salary and it could more than any other trade. Why do you think the better dealers always have the same people behind the counter? The problem is that some dealers don't think having a trained and knowledgeable person at the counter makes a difference. They are painfully wrong. The person at the counter is just as important as the mechanic rebuilding your engine! I'm not a partsman but if I was, I'd take real exception to anyone telling me I'm basically stupid and my job doesn't require any skill!
 
So,I have my H, Love it, use it on my tiny place.
Also I have a Kubota B3200 which handles the majority of my "home maintenance".
I am just about due for my 50 hour fluids/filters change.
My dealer told me I could probably save a few hundred bucks at another dealer just 15 miles farther down the road. I knew better. The counter man walked me through exactly what fluids and filters I'd need and possible pitfalls I'd experience.
This dealership's reputation is solid and that's exactly why I went with them. When you count on your machine to do the things you can't do alone; it's really all about good information and access to the right parts to keep you in the game!
Dave
 
AS much as I hate to say it. I agree Kubota for a mid sized tractor is the way to go, I have one and love it. Hell half of the JD stuff is made over seas anyway. ps I do have old JD,CASE,and FARMALL tractors ..1940s and 1950 models. Theyre just my toys now.
 
The only fault with Kubota is that even the bearings are propriatary, I recently rebuilt the outer end of my 4150's front axle. Had NTN bearings that Motion Performance had never seen the numbers before and even their NTN rep had no clue. Kubota only! Other than that got 5000 hours with only moderate repairs needed. Have two good dealers within an hours drive.
 
rrlund,
I don't have much advice except for this. Always spend your dollars where they are appreciated.

Once upon a time, you knew you would get a fair shake at the local dealer. Why ? Because the two of you might serve together on the local school board. Or the parts man would teach your local Sunday school and maybe the shop foreman was your town's little league coach. We all knew, depended, and generally trusted in each other. These relationships were the backbone of small town America. Those days are gone and I'm afraid we will never see them again.

Just a few examples of the scale involved these days:

I helped a trainee diagnose a bad hydraulic pump on a 4955 this morning. In my "old geezer" way of thinking, this is a new tractor to me. {but it is really 20 years old} That pump costs 2800 bucks. Last job I finished was an engine blow-up in a large frame track tractor. I didn't spend a dime it didn't need and the bill was still over twenty grand. A week before that we had a problem with an electric fuel pump on a four year old row-crop tractor. That electric pump was over a thousand dollars.

A thousand dollars. A lot of money for us regular folks. Chump change in the eyes of today's economics.
 
Almost all the Deere dealers have that country club attitude, order parts on the internet if you can.If you dont want a new tractor or combine, not many of the dealers want to waste their time with you.
 
The thing I've noticed with Deere on some of the old parts... is that they're obsoleting that stuff through Deere... BUT they are maintaining that supply through A&I which they own or have some sort of relationship with. I went looking for a clutch for a Deere 410 backhoe a few weeks ago. Obsolete through Deere... and the Deere industrial parts man suggested changing the transmission. Yee Haw. So... I call the ag dealer where they might know better, give him the numbers... still obsolete through Deere... but he checks A&I and locates it quite economically in a few minutes.
Stuff is out there. Just got to know where to look.

Rod
 
IVE HAD SAME PROBLEM, TROUBLE IS HERE IN NORTHEAST ARKANSAS IS THERE HELP IS TO YOUNG TO KNOW WHAT THERE LOOKING FOR.I HAVE TO TAKE MY OWN PART NUMBERS IN TO HELP THEM ORDER THE RIGHT THING,COLLEGE DEGREE DONT MAKE UP FOR COMMON SENCE? And they dont even know about 4020 deeres here either.But I drive about 35 miles from this dealer to do bussiness at another john deere dealership that at least has common sense.And says thank you when you spend money.
 
rrlund: I am sorry your JD dealer is not giving very good customer service. I have two very good ones within twenty miles of me. I usually look up my own parts and just call in the numbers. Your clutch is not available through JD Parts but is through A&I, which JD owns. The parts guy was just lazy. I can get A&I parts in two day right to my door step.

As for your manure spreader. Check out Pik Rite manufacturing. They bought the rights to JD hydra push spreaders. Many of there parts will replace the JD Parts directly. I have replaced complete sides and floors with Pik Rite parts.
Go check out the link below.
Pik Rite spreaders
 
I'm not going to defend the dealer.... but I'll tell you again... there's lots of them out there exactly like that one, regardless of color.
Get the part numbers yourself. Do their job for them... I know.... but in the end, if you don't, you're still the one that loses.
I do all my parts over the phone now, several hundred miles away... and I had to learn to do this and be precise... and still sometimes there are screw-ups... but most of the screw ups happen when you call up looking for this or that without the number...
Adapt or perish. You can win the battle and still lose the war...

Rod
 
I use JD parts to verify the numbers before I ask for them. There is one guy that knows the old tractors.

They are 2 miles away and will not drop off parts.

I will buy blue on new, even though the dealer is 30 miles away.
 
Don't get me started on JD.
Last screwup was!,a month to get the right belt(I gave them the friggin #,took 3 tries to get it right)
Mebby should send this tread to JD head quarters!
They might pay attention but don't hold your breath.
 
Try the other machinery and vehicle dealerships.It isn't any better.
The problem is the person behind the parts counter.The dealers hire the minimum wage types to keep your bill lower.
As to what factors in society is turning out so many simple minded dolts. That is open to speculation.
Perhapes too much time on the computer, not attending Church and being raised by single Mothers comes to mind.
 
That's why I use jdparts.deere.com. I look up the part, check their onhands and price, and order right from their site. This way I know the part is right and available before driving 40 miles to any of 6 dealers.

I just ordered some gaskets (JD4430) online and had them shipped here. Was cheaper then driving there and back.

I have ordered right from this site YT with excellent results. If they don't have it listed, call and they will look it up.
 
I wish you luck. My brother works at an independent shop. Says Agco is the worst for discontinued parts. Other times there was a part available but had to be machined to fit. I gave up on Massey years ago because even a good partsman had trouble getting the correct parts, to many different outfits built implements for them and the cross referencing is a nightmare.
I usually look up my JD parts online and go to the local lawn and garden JD dealer to order them, but sometimes the part numbers are blocked. They're not suppossed to compete with the ag dealers.
Usually I look up numbers and order aftermarket parts at the local hardware store, he handles A&I and Tisco parts.
 
Sounds a lot like one of our good old deere dealers here in Pennsylvania. We adventualy learned to change colors, excellant Agco dealer 30 mins from home. its too bad tho, the deere dealer is only 5 mins from home.
 
I too have had bad experiances with a local John
Deere dealer!
I've had very good experiance with a IH dealer,
about 40 miles from me that still stocks lots
of Farmall H and M parts!
That said.. I've got a very good NAPA parts store
about 10 miles away, with good prople working
there. I've never needed a John Deere clutch,but
thats the first place I'd check if I did need one
 
Mr first rule of parts for anything is, avoid the dealer if you possibly can. EVERYTHING is more expensive at the dealer.

I have never bought a clutch disk from a dealer- its too easy to get one for much less, elsewhere.
 
I'am kind of like TF,regardless of make 90% or better of all clutches locally come from either Hy Capacity or Ft.Wayne clutch.Overnight or same day service most of time.
 
I priced some new glow plugs for a jd 1010 diesel at jD.They were 125 each.I bought 4 new bosh glow plugs off ebay for 50 bucks.
 
I know you guys are dealing with Bader up there. Hard to believe your rant... Bader is a Gold Star certified dealer, doesn't that mean they are perfect?!?!?!?!?! ha ha ha

Over here in mid-Michigan I WAS entertaining the idea of a new JD 5065 or 5075M. Guess what, the salesmen at D & G Owosso could have cared less to spend time even building the quote with the options I wanted. I was interrupting them from BS'ing with the guy that had bought the $250k combine and was in for parts.

Well, just like you, doubt I'll buy a JD. The two local NH dealers are great. Since I have 2 Ford/NHs looks like I'll add a third.

I think over time JD will see they need to spend effort on the compact/utility tractor shoppers, or they'll loose it all back to NH and Kubota, like it was throughout the late 70's to mid 90s.

Rick
 
> They're not suppossed to compete with the ag dealers.

The same for industrial parts. I have an accounts with my local ag dealers on jdparts. If I need a part for my JD dozer, I can order it on jdparts and pick it up at the ag dealer, but if I go in there to order it they have to tell me to get lost and drive to a JD industrial dealer.
 
What's really strange is that both the AG and construction dealers sell skid steers. Up here they're only 5 minutes apart. I don't know if that means the price is firm no matter where you bought from or if you could have a bidding war.
 
Being a lawn mower/tractor repairman, i lament the fact that some bone-headed college boys decided to close most of the JD Dealers in a 30 mile radius of Downtown Pittsburgh, Pa., and move their stores way out in the country!
When i need parts for a JD machine, i have a 75 mile drive to get the parts. The people there are friendly, and order anything i need, but there's that long drive, if a part has to be ordered.
So, needing an input pulley for a lawn tractor, and finding that the tranny was made by Tuff-torque, And the parts were no longer available, i was told to see a JD Dealer, as they used Tuff-Torque.
The parts man looked in his inventory, but didn't have the pulley. Then he grabbed some tools, went out back, and took a used one off a junk tranny, and sold it to me for peanuts!
Now, thats what i call service! And, worth the long drive! But, sales of JD machines have dropped in this area around the city!
 
You must log in or register to reply here.

Similar threads

jon f mn
Update on railroad flooding
Replies
17
Views
1K
bobfeather
B
M
Ford 9N governor internal question
Replies
1
Views
148
wore out
wore out
grandpa Love
More 8 volt battery
Replies
9
Views
599
John T
J
super99
USPS Rant
2
Replies
30
Views
3K
Steven Allen
S
H
WWII tractor out of Model A Fords
Replies
11
Views
534
Hebrew62
H
Tractor Parts Tractor Manuals

We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today.

Copyright © 1997-2024 Yesterday's Tractor Co.

All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.

Yesterday's Tractors - Antique Tractor Headquarters
Website Accessibility Policy

Back
Top