Goose
Well-known Member
In July of 2009, my wife and I bought an $1800 Maytag refrigerator, double door with the freezer drawer in the bottom and a cold water/ice tap in the front of the door.
When the unit was less than a month old, the cold water tap froze and no water came out. Upshot was, over the 20 months since, warranty covered seven service calls to try to fix it. A couple of weeks ago, Maytag Customer Service decided the unit could not be fixed, and replaced it with a new current like model at no charge. New warranty starts all over again.
The guys just left from installing the new one and picking up the old one. Can't beat that!
When the unit was less than a month old, the cold water tap froze and no water came out. Upshot was, over the 20 months since, warranty covered seven service calls to try to fix it. A couple of weeks ago, Maytag Customer Service decided the unit could not be fixed, and replaced it with a new current like model at no charge. New warranty starts all over again.
The guys just left from installing the new one and picking up the old one. Can't beat that!