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OT/can you sue?

R

rrlund

Well-known Member
Can you sue the phone company for having a heart attack from the bill? It's been half an hour and I'm still seeing red and having chest pains! ANOTHER $14.95 charge for something I didn't order! It happens about every other month and we have to call them. We even have a "confirmation to block number" that they gave us last time and damned if it didn't happen again this month. To make it even worse,they have a new automated system that pretty much makes it impossible to reach a human. Whoever opens that check is gonna get a note they weren't expecting,I'll tell you that much. ONE MORE TIME and I'm cancelling the land line and going totally to a cell phone!
I'm done ranting now. If I have a heart attack today,you'll all know why!
 
voice over internet phone is the only way to go!! Ive had it for 3 years and its about 20.00 a month. no long distance charges, caller ID and a bucnh of other stuff we never use. we went thru phonepower.com but Im sure there are others out there
 
on most of the automated answering services out there if you want to talk to a liveperson just push 0 when the automated thing atarts and it should transfer u to a live person. Bob
 
We just had our home phone number transfered to a cell phone. We share the same minutes for $15.00 a month and took the home phone out and got rid of a $50.00 a month bill.
 
Cell phone won't help you--had the same problem with my AT&T phone. Had to have AT&T put a text and purchase block on it to stop it, and only got that after 6 months of AT&T denying it could be done. The problem is called "cramming", and it's attracted enough attention that the most egregious offenders will probably be driven out of business shortly, and the phone companies are on notice that their complicity in allowing it to happen (they get paid by these "third party billers", which makes the phone company somewhat less than highly motivated to stamp out the problem) will be viewed as making them a party to the theft (and it IS theft, plain and simple). Until that happens, the best defense is to make sure your phone company is aware you will look at EVERY line on EVERY bill and contest EVERY charge, at which point they usually, miraculously discover they can stop them from happening.
 
I had that a couple of times. It's usually a company that puts some sort of charge on there hoping you will pay it that has nothing to do with Verizon. Last time it happened to me it was a company that did voice mail and somehow my neighbor gave them my number instead of hers for the charges. I got it removed. Somebody actually answered the phone at the voicemail company and actually got the credit put on the next bill. I was not a happy camper when I saw the charge on the first bill. I can't remember the name of the voicemail company. Seems like it was Oasis or something that started with an O.
 
What REALLY p!sses me off is that they will take off the charge,but you still HAVE to pay the federal tax on it. Wouldn't be surprised to find out it's all a government scam to raise revenue!
 
You need to cancel that damn home phone. I was without a home phone for about 2 years ---- It was great too. ---- But the wifey wanted a phone that was run off the internet line, so we have a home phone again......I dont use it. (my cell works well)

Tell the phone company to shove it up their Arse and cancel the home phone.
 
And, without a phone line, how do you get your internet???????

_THAT_ is the problem for anyone not living in a town of some size......

--->Paul
 
We use cable, without the TV part. DirecTV for the TV part.
You can also get wireless DSL in many places, OR satellite internet (two-way satetllite antenna).
 
we went to cell phones only about 2 years ago.
once after bill came mrs 730 said "do you every time we get a phone bill there is a charge of a few cents to a couple of dollars for something new".
we already had cell phones and had went to hughes net for the internet i said "nuts to verizon we can live without them and we haven't missed them yet", best part no salespeople being a pain in the azz trying to sell us something we don't need or want.
only down side people don't always know how to get us on phone.
 
There's 2 ways we can get it. There's a high speed deal that broadcasts off the water tower in town or we can get it through our cell phone provider.
 
But to use the internet for phone use - the satellite deal doesn't work. And I talked to the wireless porvider - he suggested that to get a good enough singal for 'phone quality' internet connection, I'd have to spend quite a bit per month, and in odd weather might have a lot of dropouts.

Can't get cable if you are outside of town.

So, again, the original idea doesn't make a lot of sense for many of us out in the country - how do you drop the phone line and get your phone service over the internet? :) I understand how it works in town.

--->Paul
 
We were unable to get HSinternet at home, over the phone lines. They told us we lived too far from the phone exchange. My neighbor lives farther up the road than I do, he has it, but he works for the phone co. Wife came home with a blackberry phone, and now has HSinternet wherever she goes. We hate the phone, it is hard to hold and talk on.
 
If you try to read your phone bill, you automatically get hot under the collar: There is a surcharge and a tax on the surcharge and a surcharge on the tax and a tax on the tax...Then the $5 fee for the pole out along the road and the tax & surcharges &...
 
I too went through all that mumbo jumbo for years with AT&T. I now use Sage out of Texas and have been very happy with their service. I live in Michigan.
 
Just curious: who's your provider? I'm no fan of AT&T (nee SBC/Ameritech), but I haven't been slammed for a long time.

Do you have any kids at home? They're famous for signing up for "free" drawings, not looking at the small print that says they agree to switch long distance, etc.
 
rrlund, we got rid of AT&T, and went total cell. We have the computers working through Verizon also. We're very satified with this set up. We're not that far from you.
 
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