Problem with postal service how to deal with it.

JOCCO

Well-known Member
I live rural and get lots of stuff some of it comes by postal. Lately (new mail driver) has stated with "to big to fit in car" to heavy to deliver etc. Can you pick up at post office. I went through this many years ago with ups they would leave a package up to 30 miles away at another business. Same issue with an older mail driver back then too. Wondering how to handle this as I don't want it to become a habit. My view is postal seems to move item across country no issue but local end is the problem. Well it is there job and I am sure if I was working for them I would be told that straight up!!! thanks to all
 
Well, first question I ask is what defines "too big to fit in car". Or What is "too heavy to deliver". They all have limitations that you should be able to find out easily. If it got to your local post office, it would seem that it passed the "limits" test already. I agree with you: don't let it get to be a habit. If something is within specs, I'd complain to the postmaster if your carrier won't deliver it.
 
How large/heavy is the package?

We're VERY rural, so our carrier is contract and drives his PU. However, have seen carriers in the past that wouldn't try to deliver a 20 lb. package, because it was "too heavy".

No problems with UPS or FedEx though.
 
Can not help, but our carrier is a 72 year old lady with Parkinson's. When something is too big for mailbox she will come to the house and blow the horn and i will go out and get it. It is that or i will have to drive to the post office the next day to get it. About 3 weeks ago she pulled out in front of me and i hit her with my pickup, not a serious accident but could have been. Notice that she rarely delivers mail now. This is by a rural contract maillady.
 
mail carrier out this household, unless its over seventy lbs he she has to attempt to deliver, far as not fit car that is new one or they just plain lazy. if to big for box yes that happens alot you need to come up with place those can be put or let carrier know if you have dog that will destroy if left by mailbox. simple as that and yes each one varies how they do it or if they care how they do it. postmaster is complaint dept, if you have a postmaster . you want become sub carrier need them bad in my area, then you always have your pkg on those days. working on 30 years carrying.
 
Seems a contract driver would have to drive a vehicle that can handle the standard dimensional packages that can go postal. If the driver is 300lbs and driving a Honda Civic they should be called on it.
 
My carrier is a senior guy. He seems to appreciate the business since their work has decreased with the increase in electronic communications. I don't get heavy boxes from the USPS.

Any shipper that has a heavy package usually uses UPS and a lot of time you don't have an option for a different delivery service.

Sometimes FedEx and USPS tag team on an item but still it's not heavy. Large size isn't a problem either. Postal delivery folks around use the right hand drive 4 door Jeep. Lots of room in the back. My carrier runs 88 miles a day on his route. Came by the other day while I was out there and saw he had a new one. Yepper he said, plum wore the old one out.
 
I agree with JML755, contact the postmaster. If you don't get anywhere with he/she, contact your congressman. I guarantee results if USPS gets contacted by your congressman. It's the carriers responsibility to deliver the packages to you. It's not your problem that he's to cheap or dumb to have a adequate vehicle for the job. The motto is "we deliver" not we deliver when we feel like it. As a retired USPS worker your story makes me want to find your carrier and kick his lazy butt.
 
Yes jml it Is in the system and within size
and weight although close to upper limits.
 
Can you talk to postmaster ? Might be worth a shot. Our mail.person is a contracted deliverer. Some seem not to care. We had a driver 3 years ago like that. I was constantly finding our mail in the ditch next to the mailbox, but he had no problem getting everyone else's mail in our box ! He is no longer our carrier. Our new lady carrier is great. Brings packages to the house if too large for the box.
 
Well one of the BIG reason the rural route delivery quality is dropping is the pay and benefits the drivers now get. The rural delivery route jobs used to be a well paying job with great benefits. Now it is not a very good paying job with poor benefits. Forget getting the government retirement. They have the deck stacked so that the drivers rarely get enough time in to retire.

The post office is losing money. So like many big businesses they cut the front line troops pay first. The high ups still make good money and have full benefits. So they waste money else where and make the delivery route job be a poor one.

Our route driver will retire this year. He is the last one, at our office, that is under the old pay scale and retirement system. His replacement will make half the money he currently does. Sub drivers have it even worse. Used to be they received work credit base on the years they subbed. So even if they only carried the mail twenty days each year they still received a years credit towards retirement. Now they only get the actual time worked. So if that is only 20 days at 8 hours per day then they got 160 hours credit or basically 4 weeks. So you could sub for 10 years and still not have a year of retirement credit.
 
Pardon the pun jocco but you must have been reading my mail because that whole story sound's like my carrier. He barly speak's English so chewing him out isn't an option. Da&$#@ fool ran up in the yard and tooted his horn and when I went out he said he was there to pick up a package. After some back and forth he showed me the request for package pick up. The request he was holding was a,,,,,,,,,,,,,,,,,,,hold mail I summited online. As someone else said he lose'es my mail but has no problem getting other people's in my box. Oh well,it's one the last gubment agencys to prove it's self worthless so why should it even be suprising?
 
I think here I'm in the minority. I live way out, hard to see my road, hard to get in and out, if it's dark it's a quarter mile driveway. I have had nothing but good things. The guy asked me if he can come in the gate if it's not locked. I said sure. I have a gate, but rarely lock it.

He opens, comes in, drops mail and shuts gate when he leaves. I could not be more proud of the way the UPS works around here.
 
Put 3 letters in box this morning, raised flag. Came home after work, flag was haft way down and the letters were in the box with the new mail.
 
I went through a similar situation with a lazy old female driver, she would sit in drive and blow the horn and if nobody came out she hauled it back to the post office. Called the post master and was told that your driver is required to bring any package that won't fit in your mailbox to the door and knock. Didn't make ay mew friend with the driver but the lard hind end had to get out of her car and do her job right. We have a great guy now, our side porch is not locked and he sets things inside when rain is li likely.
 
Not to be a wise guy, but if they hired on for the job they knew the pay and benefits. Therefore they should do the job and deliver the goods.

Just my thoughts.......
 
We ship all over the world and receive stuff from all over the world. 99% of it is delivered via post office. We have no problems with them. Our mail is delivered to the mail box or dropped off inside the food processing plant. Are you complaining to the right people? If your local postmaster cannot or will not fix the problem, go over their head--the problem will be fixed.
 
I live in a rural area where contract carriers have always delivered. In the last 40 years we have had good ones and bad ones. I have found that catching them in the act usually brings the extreme reaction. Either they get worse or straighten up, not much in between. We had one that would put several addresses worth of mail in the same box, sometimes mine, sometimes the neighbor's box. We live on a dead end road that's a quarter mile long, so many times I have gone out and fetched the mail and caught the driver coming back out to explain what my address is and what isn't mine and ask where the rest of mine might be.

I have called the postmaster on occasion but confronting the driver usually fixes it. And yes, we have one now that speaks little English, and reads less from what I can tell. Don't know how he got the job.

I have no answer to the problem.
 
They replaced my mailman with a drone that delivers my mail to the door. I've noticed though that for packages that weigh over 70 pounds it takes at least six really big drones to carry them. Works great though other than my neighbor shooting at them as they pass his window or wife while she's sunbathing by the pool.

Mark
 
It's not the pay that they get that causes the problem. Its the fact that they only offer low pay for the job. If you want to have a good dependable employee you offer good pay. If the pay is sub standard that's who will apply. My daughter looked into P.O. job. They were advertising many openings. She ask why. They had to fire some they caught opening mail to check for info they could sell, or personal checks they could cash. She told them not interested as the pay was so low that's why they were stealing.
 
I used to have delivery problems and made complaints to the local Post Office - no results. I wrote a letter to the Postmaster General and got immediate results; deliveries improved , plus the local honcho wrote me a letter apologizing and asking me to direct any further complaints to him. So far, so good, no retaliation.
 
I have had nothing but great service from my post office and the rural delivery people.
 
Have had almost no trouble with the post in my life time *0 years. While living in Pa I was getting every ones mail in my box and my mail was going god knows where. I called the post master I don't know how many times. That was a waste of time. Some one told me to call the Section something or other in Harrisburg and tell him. So I called and told the man that I was getting a lot of mail in my box that wasn't mine and I got sick of dropping it off at the post office and now I just throw it in the trash. " Of course I didn't but I wanted too " They sent a man out to see me. and I had a hand full of some one else's mail on the table when he got there. He took the mail I had and ask me to never throw out some one's mail. After that I never had any more problem. I think but with little problems the Post Office does a good job.
 
You shouldn't have problem with ups in the last 7 years because they have a ups freight division ( tractor trailers and Straight truck) but you do have to have a way to get it off truck.
 
Do you confirm how your shipment will be handled before you scheduling the shipment? Simply assuming over-size/over-weight shipments will never be a problem could bring some big surprises. Maybe it will be worth paying extra to a different shipper for door step delivery.
 

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