Then there was silence

37chief · Mar 4, 2017

I priced a master cylinder for my 08 Ford Edge from Napa. It was 180.00. I asked where it was made. Then nothing, just quiet on the other end of the phone line. I broke the silence by saying Thanks I will think about it. I called ford I got one for a little under 100.00 I always thought The dealers were way over priced. I also found all dealers don't have the same price on parts. I also got a brake booster for 141.00. Parts stor's were a lot less. I bought one from Ford. I don't want to go through changing that booster again, what a bad job. Stan

Fred Werring · Mar 4, 2017

Daughters 99 Cougar, had a bad vss.

It was late on a saturday, went to O'Reillys, who had a BWD (?) brand sensor. Installed it, and was having other symptoms related to the vss, enough to where I was second guessing my original diagnosis.

Anyway, found a forum that said not to use anything but a Motorcraft sensor, aftermarkets didn't work right. Bought one at the dealer on Monday, installed it, everything worked fine.

And price-wise, it was within a dollar of the aftermarket.

Sometimes it's better to go OEM

BTW, I am not flaming O'Reillys here, bought a bunch of parts from them over the years that have been fine...just this one didn't

Fred

RBoots · Mar 4, 2017

$1200 bad, or not quite?

Geo-TH,In · Mar 4, 2017

I dropped my truck off at dealer to be worked on. Dealer gave me a ride home. On the way home, the courtesy van stopped off at a few repair shops to drop off parts. I wasn't aware dealers had a parts delivery service too.

sms · Mar 4, 2017

I found years ago to price compare, sometimes the dealer prices aren't bad and quality can be much better. Don't worry I found out the hard way by doing it more then once. lol

Gambles · Mar 4, 2017

Should it ever be a wrong part or need to be returned it can be a hassle, but you can buy discount OEM Ford parts online. If you really want a better part, ask for the genuine Ford part instead of a Motorcraft part. Quite often there is a difference in quality. Also, buying a part from Ford doesn't immediately guarantee that it's made in North America. They've got supplier factories all over the world. A late model Mustang transmission that they've been having some problems with has been completely made in China.

Steve@Advance · Mar 4, 2017

"ask for the genuine Ford part instead of a Motorcraft"

Is there a difference?

Always thought Motorcraft was OEM Ford?

Steve@Advance · Mar 4, 2017

Good deal!

Glad you avoided the high quote from the dealer shop!

hydro70guy · Mar 4, 2017

Just to add dealers like Ford and Toyota I would guess all, get parts from NAPA and O'Reillys also. I guess I am saying where you get the part does not mean quality is higher or lower.

Leroy · Mar 4, 2017

me too

wisbaker · Mar 4, 2017

Heck yes and some of the bigger dealers sell parts to the smaller ones (I'm assuming at a profit). I live in a small town in North Central Iowa, our local Ford dealer happens to be one of the biggest fleet dealers in the nation. They have several vans that do nothing but run and fetch parts. Funny thing is they also own the Mopar dealer in the county seat to the north of us, all their parts vans are the Ram Pro Vans. With the decline in new car sales dealers have to find ways to make money and unlike new car sales there isn't price guides to tell you what they paid for each part and folks don't shop as hard for parts as they do for new cars so they can hold a better marginal though the cost of sales is going to be higher. I'm betting they make 10 times more on $25,000 of parts sales than they do on a $25,000 dollar vehicle

Oregon Tractor Jack · Mar 4, 2017

I always include the dealer in my phone quest for price and availability when I am working on my rigs. I have found the dealer pricing can go either way. Sometimes there is absolutely no replacement for the OEM part at least one that works. I found that with the wiper motor/transmission on my Dodge truck. I bought one from an online supplier(not OEM) only to find it was not indexed correctly for these truck. I even returned it defective and the replacement was the same way. This was just the transmission, it did not include the motor. I called the dealer and got the whole ball of wax motor and transmission for about $40 more and it fit as it should.

OTJ

Gambles · Mar 4, 2017

Well, here's how it was described to me: Motorcraft parts are not ALWAYS the replacement parts at a dealership, yet sometimes they are. I used to be a Ford tech at a dealership. Several times I can remember putting replacement ball joints into trucks and the parts man would holler if we put in Motorcraft replacement parts instead of the parts that used the genuine part number. Did the dealership just make more money on the OEM parts? I'm not sure. But I remember the Ford genuine ball joint replacement parts usually did not have a zerk. The replacement Motorcraft parts usually DID have a zerk. I can also remember that Ford OEM brake pads (at that time, anyway) were different than the Motorcraft brake pads. Of course, a lot of other maintenance items were Motorcraft replacement only, such as filters.
If you Google it, you might not get all the facts but there is at least some interesting reading.

bigbob1939 · Mar 4, 2017

Rock auto, master 45--65 bucks. Booster 90--115 bucks. I have bought from them for a long time, not had a problem with wrong parts or returns. Bob

Then there was silence

37chief

Well-known Member

Fred Werring

Well-known Member

RBoots

Well-known Member

Geo-TH,In

Well-known Member

sms

Well-known Member

Gambles

Well-known Member

Steve@Advance

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Steve@Advance

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hydro70guy

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Leroy

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wisbaker

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Oregon Tractor Jack

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Gambles

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bigbob1939

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