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New trend, not real happt

jon f mn

jon f mn

Well-known Member
As you know I eat in restaraunts often. This has happened several times lately. This is my bill for lunch at Applebees, I gave a $20 and the waitress asked if I wanted change and I said yes. This is what I got back. My normal top on that bill would be $3.00, but she shorted me $.48 on change. This has happened several times lately and appears to be a trend, not giving back change. What do you think? I considered a smaller tip to show my displeasure.
a237215.jpg
 
I wouldn't tip at all for the fact that she helped herself to the tip. Or asked for my 48 cents and left and never came back.
 
Two thoughts; first, you are right, she helped herself to 50 cents. Other thought, maybe she was totally bum-fuzzled trying to figure out change, and that's as close as she could figure it.
I've tried to give McDee's waiters the correct change after I've paid bills, but before they've handed the amount back. They all say "Sorry, I've already rung it up." Meaning the cash register has already told them the number of ones, quarters, nickels and dimes and pennies to return, and they can't compute. It's not their fault, it's management's for dumbing down the kids. And don't hold your breath waiting for them to count change; you just get a fist full stuck out to you.
 
I would of ask for the manager. Maybe the waitress was skimming a little off everyone. Unless the manager told them to do it ?
 
I had that happen the other day an older one did the same thing I left the tip and walked up to the counter to pay the bill she walked by me several times never ringing me up and giving change I finally left and don't plan on going back. But on the other hand I paid a guy at a store and it was 10.20 I gave him a 10 and a quarter and I had unintentionally interrupt him and when he didn't give me the nickel back I kidded him about the till was going to be off he quickly apologized handed me the nickel I think the poor kid made an honest mistake and I was just kidding him but he was honestly upset that he shorted me.
It's unfortunate byproduct of the new math most kids can't make change.
 
It could be worse, recently my son bought lunch at a local restaurant, and paid with credit/debit card. Fast forward a month, and fraudulent transactions (3 Playstation purchases for $50 each) started showing up on the account. There had only been two recent transactions on the card, and only one of those where the card actually left his possession, and now realizes that it was odd that she took the card into the back while the register was in plain sight. I hope he learned from this. I know I am now carrying more cash and in restaurants I try to pay with cash (as you appear to have done) to prevent this type activity. No real harm on his issue as the card company reimbursed the transactions, but he was $150 short until they got things straightened out, which took a couple weeks. But I am with the other poster, and would have figured she already got her $.48 tip and left. I usually tip based on service, not necessarily a percentage. Better service=better tip. I had one a few weeks ago where we were eating lunch and had to flag the waitress down, then were almost finished before we received what we requested. I tipped accordingly, and it was not because they were busy, as they weren't.
 
I take the bill for the meal to the cashier and pay cash.

That way I get the correct change returned for the meal that was purchased.

The minimum tip I usually leave is $6 for Nancy and me.

The tip increases $1 each time the server returns to our table after 5 trips (order taken, drinks served, meal served, 1st check/refill for drinks).

Seems to work out well at every restaurant we patronize.
 
She is probably just dumb. I got a meal at a new place near me a couple of weeks ago and paid with my business debit card, it was order at the counter, pay and they bring your food to your seat, the kid swiped the card and then turned the screen to me to choose the tip amount, he seemed genuinely surprised when I told him I had not received any food or service yet so I did not yet know if a tip was in order. I also told him I had cash in my pocket for tips, it was a good meal and the service was fine and I left a cash tip.
 
I took a couple of my (girl)cousins out to one of their favorite restaurants one time, and the waitress pulled that stunt on me. I think it was eleven cents she kept, certainly less than fifty cents. Later I made the comment that I didn't leave anything else. One of them about had a fit. Could believe I had done that, and just before Christmas, too! I told her that the waitress decided what her service was worth that day, not me!
 
I don't believe this was a mistake or that she was too dumb to count change, she was articulate and appeared smart. And this is not the first time this has happened, so I think it's a trend.
 
It would surprise me if 1/2 of the servers even knew what tip stands for, most figure they deserve it,irregardless of quality of service,or promptness.
(tip) To Insure Promptness
 
That is just REALLY bold in my opinion? Maybe she sucked and you weren't going to leave a tip?

I hate to say it, but I would have asked for my .48 and left! :/
 
Jon some places have a mandatory tip. One place we used for farm bureau meetings tacked on like 15% but that was for a party of 20 people or so in a meeting room. Some members left a few singles to boot. Next as for change many places has a machine that spits it out and the clerk never touches it. Last many states and cities have additional taxes on meals now. One I visited told me they had state sales tax, city tax and some other thing. ad that to a 15%-20% tip and you were at 30-35% above the meal!!! AND YES YOU HAVE TO WATCH CASH AS MAKING CHANGE IS GETTING HARDER!!! THROW IN 50 CENT PIECE OR 2 DOLLAR BILLS AN LOOK OUT!!!! One clerk went and got the manager as she had never seen a 50 cent piece.
 
We never use a credit card at a restaurant. As easy as it is to drive by the ATM at the bank, it is safer to pay cash at the restaurant. We've selected the healthiest foods at certain fast food restaurants where tips are not necessary. We did go to breakfast at a new Denny's last week; the first time we've gone to a family restaurant in 3 years.
 
Jon, could you say where this Applebees is so I can avoid it? It seems like the Applebees in our areas are getting very small with their portions lately anyways. On a side note, my wife and I took a tour of Europe last year and in some countries like Italy this is the norm there. Don't expect to get change back like that unless it's a larger amount. It's kind of expected that way according to our tour guide. We didn't experience this but some people in our group did. Just a thought of what might be coming.....Leon in Mn.
 
Wife and I are tight wads, we both work for our money and give so much back in taxes..... It's hard to tip a high amount automatically when I get no tips for my job.....

But I realize a tip is needed, it is the way those service jobs are set up, low pay and they make it up during busy times, don't make so much during slow times, the restaurant couldn't afford high wages during all the slow periods. (Unless we get the $15 minimum wage, then I'm quoting farming and getting me one of those high paying good jobs!)

Anyhow that would frustrate me as well.

The local Applebee's has gone to that automated screen on every table, been there over a year now, the past 4 months the staff must be instructed to encourage using thrm to pay the bill, swip the card on them, and they pop up with an automatic 20% tip.

Hum.

Takes some of the personality out of the dining experience, and if we get $15 an hour jobs don't the staff see that little gizmo is their replacement, Applebee's is just getting us customers used to them slowly?

I'd be upset too if they didn't bring the change back. I'd feel then that was their entire tip, if that's how they wanted to be, whether it came from the manager or the waitstaff ideas.

Paul
 
That's the way it is at my Appleby's and a couple of other restaurants I've visited. They keep the change--handling charge, I guess. The tip is a separate matter.

On that subject, offer still stands, Jon.
 
I've got a couple that have irked me, but maybe I'm just cranky about my money. First, my favorite restaurant serving food from south of the border (love it). I always got the special for $5.75 and would tip $1.50 for so so service. Computes to better than 20%. Paid with debit card. The first time they collected a $2 tip (learned by reviewing bank statement) I figured it was an accident. The second time it happened they lost my business. Second, being a creature of habit I get the same drink and sandwich at the gas station for breakfast and it's always $5.99. The first time the young hipster cashier told me $6 when the screen said $5.99 I calmly asked him if he was sure. The second time I told him he was awfully nonchalant with my money. I know both are so minor, but I earned my money and can't stand someone thinking they know what to do with it better than I.
 
(reply to post at 12:30:03 09/12/16)
Click to expand...
I quit going to the local diner for awhile because my breakfast was $5.99, (five years ago) and the hot shot cute little girl was keeping the change from my $10.00 without asking.
 
Need to talk to the manager! If it's policy, they need to know your not coming back and why. Don't just leave and not say anything or they will never miss you, or know why, unless or until their business suffers.

If the server is skimming a few cents and no one says anything they will just be a bigger thief later. The boss needs to know there is one ASAP.

Bottom line. Just walking away helps no one but the thief. Whoever it is.
 
(quoted from post at 15:30:03 09/12/16) As you know I eat in restaraunts often. This has happened several times lately. This is my bill for lunch at Applebees, I gave a $20 and the waitress asked if I wanted change and I said yes. This is what I got back. My normal top on that bill would be $3.00, but she shorted me $.48 on change. This has happened several times lately and appears to be a trend, not giving back change. What do you think? I considered a smaller tip to show my displeasure.
a237215.jpg
Click to expand...

I've noticed that at some convenience stores some of the cashiers seem a little "careless" when it comes to giving the correct change. I usually try to have the correct change. I hate the whole tip for service concept and avoid those places most of the time. I watch them closely. When my son was in college we took him out to eat. When I paid the bill I told the waitress to add 15%. I didn't check the bill until I got home, 15% turned into $15.
 
In my opinion anybody that leaves a tip for poor service and food is only making the problem bigger.

If you are useless and don't have the desire to do your job you will get tipped accordingly.

A few experiences I have had over the years;

A few of us were out for dinner one night and after the meal we decided on some pie for dessert.
The waitress had already printed out our bill so she added on the pie by pen.
Simple math yet our bill was over $25.00 higher than the till printed total for two pieces of pie.
Recalculated the total using the price in the menu and left the exact change and a note stating when you learn to add you will learn to earn a tip.

Another time we stopped at a nice Greek restaurant for lunch, incredible food and excellent service.
Lacking proper communication I paid the bill and left a $15.00 tip only to find out once we were back on the highway that my wife had left $15.00 on the table.
Bottom line the food and service was all so good it did not bother us.
That waitress ended up with a $30.00 tip on an $80.00 bill, that's fine she deserved it.
I was at an authentic Italian restaurant in Sorrento California years ago where they automatically add the tip on the bill.
Left there feeling like we just ate holiday dinner at grandmothers house.
Was worth every penny if not more.

The saying is you get what you pay for, well it goes both ways and I pay for what I get.
 
I would ask for my change AND take it with me.... Tips are for good service. I normally tip moderately unless they short me like that...

Rod
 
(quoted from post at 12:30:03 09/12/16) As you know I eat in restaraunts often. This has happened several times lately. This is my bill for lunch at Applebees, I gave a $20 and the waitress asked if I wanted change and I said yes. This is what I got back. My normal top on that bill would be $3.00, but she shorted me $.48 on change. This has happened several times lately and appears to be a trend, not giving back change. What do you think? I considered a smaller tip to show my displeasure.
a237215.jpg
Click to expand...
The .48 cents was probably just a oversight as she did make sure to break that 5 bucks down into 5 ones so you could leave a tip. LOL
 
(quoted from post at 12:55:54 09/12/16) I had that happen the other day an older one did the same thing I left the tip and walked up to the counter to pay the bill she walked by me several times never ringing me up and giving change I finally left and don't plan on going back.
Perhaps I'm misunderstanding this, but it sounds like you tipped the one you're mad at, but stole from the restaurant.
Click to expand...
 
you need to call national head quarters and tell them what happened and where maybe this is normal operating
procedure for this place
 
I'm another one of those guys that would consider the money she kept as her tip, let her keep it, and leave it at that part of the situation alone.

Then I would also let the manager know what she's doing, but do so discreetly. In other words, insure the server doesn't know you talked to the manager, so they can be observed. The way I see it, stealing is stealing, regardless of the amount.

Like a continuous drip into a bucket, even 50 cents over the course of a day adds up. If that server took care of 50 people over the course of an 8 hour shift, that adds up to an additional $25, on top of the legitimate tips. At that rate, the 50 cents alone, adds up to a raise in excess of $3 per hour.

Not going to happen with my money. I work too hard for what I've got, and expect the same for those who's job it is to serve me in a situation like this. In other words, earn a good tip and I've got no problems leaving one.....steal it, and you are going to have me for a problem............
 
Oh h@ll no. I would have asked her where she went to school where $20 minus $14.52 equals $5. I'm getting so sick of the arrongant dumb@sses in this world I wouldn't have had any trouble telling her either. It's hard to go out anymore in any kind of public situation where something dumb like that doesn't happen. Always somebody with their hand in your wallet one way or another.
 
The way I have always done it is if my bill is 14.?? I call it 15.00 and add the tip in even dollars. Up until 15 years ago starting in 1980 I eat two meals at least in a restaurant each day. I do not remember when I started the above but I thought servers deserved every penny I gave them. I would guess you can blame me as well as others for starting this trend.
 
Had the same thing happen yesterday when colleague and I went to our local diner. We got separate checks, I told the waiter I was good (i.e. no change). It amounted to over 20%. Waiter asked my buddy do you need change? Answer: Yes. Got it back and noticed there were no coins in the black check holder they use, only singles. Buddy mentioned that there should have been 38 cents. Then he counted the ones and found the waiter rounded the bill down. :D Nice gesture and the waiter got an extra buck from my friend.

I just may be lucky but we rarely have a bad waiter/waitress experience. Wife and I usually tip at least 20%. We DID have our CC info stolen at a fairly swanky marina restaurant on Lake St. Clair about 10 years ago. Haven't been back there since.
 
No I just don't go when her shift is on.
The sad thing I see when she's working
there is a lot less people there. I like
going there it's a small restaurant with a
nice coffee bunch.
 
A tip is for good service, shows you are pleased with the product and service you received. I will not go to a place that automatically figures in a tip. How the helll do they know if I am pleased? If the waitress was too dumb to figure it correctly, by not leaving a tip you would help to educate her, especially if you told her why she was not getting a tip. As for taking the check to the cashier yourself, you can do it of course. The accepted procedure though is if the check comes on a little tray it is expected the waiter/waitress will come and take it and your payment for you, bringing back any change due. If the check is just placed on the table, no tray, you are expected to take it to the register. This is from the Playboy Adviser, maybe 40 years ago, has always worked for me. And I do leave a tip based on the quality of the food and service I receive. But not an excessively large amount, maybe I am out of touch but I feel 15 to 20% is still good.
 
First of all when they ask "do you need change " , my wife will immediately tell them " you mean I'll be right back with your change " . Then they get a lecture on waitress etiquite and not being rude about change. Once in Dunkin Donuts the guy threw my nickel in his tip jar . I said that's my nickel get it out and hand IT TO ME. Since when in the USA did counter service people think they need a tip for serving you. My tip would have been a note " Keep the 48 cents you stole from me , that can be you tip for your dishonesty".
 
The difference is...... YOU chose to do that, not the waitress. I have a similar philosophy in how I tip but they better not expect it out of hand.

Rod
 
First, let me say that I HATE the entire system of tipping.

Second, most servers are paid a ridiculously low wage that would not support a church mouse. Then the customer is expected to pony up the rest. The whole system is corrupt. Servers practically DEMAND tips or at the very least BEG for them - even if service is poor. Employers in my opinion are cheap, disgusting dirt bags that are too cheap to pay their help and expect customers to do it for them.

Most of us have to live on some sort of budget to insure that by the end of the month there is still enough money to pay the bills or buy food as necessary.

These days, it is not just servers that want tips. The barber, paperboy, mailman, the mechanic, the plumber, electrician, and every other one that you can think of has their hands out for extra money. Personally, I am sick of it. Those that receive a good wage should not be looking for tips. Those that do not should be paid fairly for their labor and time. Period!
 
Yes, they are paid a low hourly wage, but think about it, if a waitperson waits on 4 customers per hour and gets a $4 tip from each table, (probably a low figure as some tables will have several folks and a larger bill/tip) that comes to $16 per hour. This is a low estimate I think, most would wait on more than 4 customers and it is likely that the tip would average more than $4 each I think. And this is cash, do they pay tax on any or all of it? Probably some of it, but I doubt all of it is reported. Anybody else got any thoughts on this?
 
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