Ebay questions

IF a buyer is unhappy with item does he still have to pay shipping and return it to get his refund??? The not as described issue. Also was wondering if anyone has herd of anybody being sued over an ebay transaction??? If so does the lawsuit over rule ebay's policies???? Seems so it was on one of those TV court shows quite awhile ago DISCLAIMER I DO NOT HAVE ANY EBAY PROBLEMS Just curious.

Yes buyer pays return shipping then receives refund for item. This is assuming no dishonesty on the sellers part. That is a different issue. I'm sure the courts are filled with eBay cases of all types.

Probly depends on the items. I have had three not as described and was refunded the total including shipping and told by the seller not to send it back by two and the other one sent a UPS paid pickup label.

Go back and look at the ad, it will be in your purchase history. There will be a section on returns. Some say "No Returns" others say "Hassle Free Returns" and there are other conditions and time limits in between.

If it says no returns, you are mostly stuck with it unless it was outright fraud, then Ebay will step in.

If returns are allowed, there is a place to "Initiate a Return". It is an easy process, some will pay return shipping, some don't, depends on their return policy.

Checking the return policy first is an important part of being a good Ebay shopper. If it is a used item, or any doubt at all, it's a good idea to not shop the "no return" sellers, can be a red flag.

Anyone can sue anyone over anything! But between Ebay and Paypal, chances are it would be settled out of court just to squash any negative reputation. Ebay and Paypal run a tight ship. I've never had a problem with either of them.

Now I have been disappointed with some purchases, but I blame myself more than anyone for not reading carefully, being greedy, trying too hard to find a bargain and getting bit!

(quoted from post at 13:44:55 12/31/15) Go back and look at the ad, it will be in your purchase history. There will be a section on returns. Some say "No Returns" others say "Hassle Free Returns" and there are other conditions and time limits in between.

If it says no returns, you are mostly stuck with it unless it was outright fraud, then Ebay will step in.

If returns are allowed, there is a place to "Initiate a Return". It is an easy process, some will pay return shipping, some don't, depends on their return policy.

Checking the return policy first is an important part of being a good Ebay shopper. If it is a used item, or any doubt at all, it's a good idea to not shop the "no return" sellers, can be a red flag.

Anyone can sue anyone over anything! But between Ebay and Paypal, chances are it would be settled out of court just to squash any negative reputation. Ebay and Paypal run a tight ship. I've never had a problem with either of them.

Now I have been disappointed with some purchases, but I blame myself more than anyone for not reading carefully, being greedy, trying too hard to find a bargain and getting bit!

Click to expand...

I feel like you do. I think the sue happy people are trying to prove they aren't wrong. And spend a lot of effort and trouble doing it. I've never gotten anything that wasn't as actually described though I have misread a few times.

I always list things as 'no returns accepted'. I don't want to waste time mailing things to people who buy them on impulse and then want to return them. I had one person open a case about some gears I had listed but I had described them as being heavily worn and taken several pictures that showed the wear pretty clearly so eBay decided it in my favor. I don't sell nearly as much on there as I used to but there are some things that it really pays to sell on there instead of any other way. I sold an old violin last winter that I had picked up at an antique shop and I saw another one like it that was for sale at the same time that had been listed, sold and returned 3 or 4 times and each time the auction ended at a lower price. I picked 'no returns' and got a good price and didn't have to worry about it. That violin had some damage too but it was a good enough one to begin with that it was worth the while of the buyer to pay to have a pro repair it and again I documented the condition in text and photos quite carefully.
Zach

I sell on ebay I don't use words like "MINT" "LIKE NEW" "VERY GOOD CONDITION". My idea of "like new" my not match the buyers idea and you have a problem. I list everything as having "scratches", "slight paint damage""BOX WEAR","SHELF WEAR" even if I don't see any damage.

I take returns, but charge a 20% restocking fee. EbaY rules state the seller has to refund the shipping one way.

The restocking fee is so I can get my shipping costs back. I have a 14 day return time. I think that is enough time.In all my years on this earth. If I wanted to return an item I bought either in a store or online. It never took me more than two days to do it. Ebay is pushing 60 day returns. I think 60 days is crazy. That just gives the buyer 60 days to use the item for free.

Power sellers must have 60 day returns and 1-2 day handling time to get the seller discounts.

I've only had one person that wanted to return an item. He messaged me asking if he could return his item. I told him he could. He had about four days left when he messaged me. I'm guessing he ran out of time. Never heard back and he never returned his item.

I've never had a problem with a seller when I bought a item and had a problem. The key is to be nice and POLITE with the seller I prefer not to go through the resolution center. Any message going through the resolution center will lower the sellers defect rate.

I have had three buyers open a case claiming they didn't receive there item. All were false.The bought several items that I combined shipping and they did not look good enough in the box to find all there items. Once I told them to dig deeper in the box, They found their missing item. Since they went through the resolution center. It lowered my seller rating and I did nothing wrong. I now tape all the items together or put everything in a zip lock bag so they find everything.

Earlier this year I ordered a set of 1/4 Craftsman 6pt sockets. The seller sent 12pt. I message him and told him of the mistake. he sent me the correct sockets and let me kept the 12 points.

I ordered a coil for an IH H4 magneto. The seller sent me a coil for a J4. I told them of the mistake and they sent the correct coil and a return label for the J4 coil. The mistake was in my favor since the J4 coil costs 10 bucks more than the H4 coil.

Last month, I ordered two display cases. After two weeks and no package. I message the seller, not through the resolution center, Just a plain old message. The seller said he didn't know what happened to my order (he couldn't find any tracking info). He resent two more cases and gave me half my money back.