Well that's good news on the Agco front

We had a new Agco dealer open up last year about 15 miles from me. I hadn't given them a whole lot of thought since they were supposed to be mainly Challenger and Fendt,but I saw they had Massey on the sign now,so I sent an email this morning to see if they could get parts for the older stuff that I have. I just got this email back,along with a sales tax exemption and credit app to send back.

Randy,
We can get parts for Oliver, White tractors, Hesston, New Idea Oliver, White farm equipment and Gehl. We can get parts for everything on your list. We sell parts for many brands. Further, we do not add on to the list price of parts we sell. Our parts will cost less than at other dealers in Michigan.
You can visit our web site www.farmdepot.biz and get a link to www.agcopartsbooks.com to look up your own parts many times. Thanks for giving us a try.

Mike Laethem

Farm Depot

I could only wish our local AGCO dealer wanted my business that bad

I haven't done much business with our local Agco dealer (I'm an old Ford/NH guy), but I have spoken to him a number of times at the local Co-Op, at cattlemen's association meetings, at local auctions, etc.

I've never heard him say a sentence that is more than three or so words. You have to drag everything out of him when trying to have a conversation with him.

Maybe if I were a regular customer of his, he'd talk more, but as it is, he's "a man of few words".

Tom in TN

(quoted from post at 11:16:44 12/30/14) We had a new Agco dealer open up last year about 15 miles from me. I hadn't given them a whole lot of thought since they were supposed to be mainly Challenger and Fendt,but I saw they had Massey on the sign now,so I sent an email this morning to see if they could get parts for the older stuff that I have. I just got this email back,along with a sales tax exemption and credit app to send back.

Randy,
We can get parts for Oliver, White tractors, Hesston, New Idea Oliver, White farm equipment and Gehl. We can get parts for everything on your list. We sell parts for many brands. Further, we do not add on to the list price of parts we sell. Our parts will cost less than at other dealers in Michigan.
You can visit our web site www.farmdepot.biz and get a link to www.agcopartsbooks.com to look up your own parts many times. Thanks for giving us a try.

Mike Laethem

Farm Depot

Click to expand...

Good news for you. The dealer I complain about had my BIL's 8070 in for an engine overhaul. Sleeve seal let go while they were plowing. Buy the time the engine temp went up antifreeze had been in the oil long enough to do the damage. They, the AGCO dealer called my BIL and told him they couldn't get a crankshaft for it and they he would have to find his own and oh by the way we'll give you a good deal on a new MF. My BIL was real busy and not very good on a computer so he ask if I could look for a used crankshaft. I got on AGCO parts look up and a new crank was available from AGCO. Now other than trying to sell my BIL a new tractor why would they lie to him? They can get parts for you, that is if you can afford to wait. basically if it's older than 5 years old they have to order parts, they just don't have them on hand. If you need em next day they really nail you for shipping. I'm in the process of getting rid of anything I have to go to AGCO for parts.

I know that White, Oliver and MM all made good tractors. But because of support I'd have to get one heck of a deal on one here because of the dealer.

Rick

I've always gotten fantastic service from the one that I've been dealing with for years,both in parts and in the shop. I hate to change,but this new one is about 20 miles closer,and with the owner of the old dealer having passed away a year ago and them being such a low volume dealer for new equipment,I've been afraid of having to go farther for parts and service if the powers that be decide to shut them down.
It's a real load off my mind to know the new dealer can get what I need. It wasn't in this new location,but the owners family used to be a Deere dealer that I did business with from time to time.

Where is that dealer at? I use to get parts from Burnips Equit but I only live a mile from them. Up here I don't know where to go

The new location is in Ionia. They started in Caro and have had one in Schoolcraft for a few years now. Ionia is the third location.
There was a dealer in Falmouth years ago. You still see a lot of Olivers up your way that likely came from there,but I think Pells in Fremont might be the closest for you now.

My brother started farming over 40 years ago with Oliver and was a die-hard Oliver man. When the Oliver name went belly up, he switched over and became a die-hard White man. The local Agco store also sells New Holland combines and he has had many NH combines over the years. So when he walked into the Agco store, everybody knew him by name. But the local Agco dealers around here are something to be desired. It also didn't help that one of his White tractors tore out a rearend and then tore it again exactly a year later and the dealer wouldn't stand behind it in any way, shape or form. So he has switched over to JD. While the machinery hasn't really been any more reliable than Agco, the local JD store will bend over backwards to help him out and try to make him happy. So they probably have a customer for life now.
Another story that my brother told was when he had Agco and NH equipment. He had taken a break while he was combining with his NH combine and two of the local BTO farmers (who farm with John Deere) had stopped in and the three of them were shooting the breeze. The local Agco salesman happened to be driving by and also stopped and talked to the BTO farmers, even though he had never sold them anything. The Agco salesman opens up his ice cooler that was on the back of his pickup and offers the two JD BTO guys a beer and yuks it up with them. While this salesman had known by brother for decades, he didn't offer my brother a beer. (Note to the equipment salesmen on this site: Keep your customers happy!) The Agco salesman yukked it up with the JD BTO farmers, but didn't even acknowledge that my brother was there. While the lack of a beer wasn't that much of a loss of a gift, the salesman really wasn't using too much of his brain that day.

Sign me up lol. Wish there was a decent one here in SWMN. Used to be. Closest is about 100 miles now.

These guys must be out beating the bushes looking for business. I was down by one of the big dairies a few weeks ago. That place is a sea of green and yellow,but I saw a new green and red Fendt sitting there.

Dealer locater at www.agcocorp.com.

Hi one thing you have to remember is just
because they list the part online doesn't mean
it's in stock in a warehouse any where in the
world.

I had this happen with an MF front assist
tractor 2 years ago . Part is listed in books
and online. Go to order with dealer. Non in
stock in MF distribution system world wide!.
they told me the last one sold to dealer in
Quebec. called those guys they had fitted it.

MF came back with a 3 to 4 month back order.
Tried looking at everything else that used the
axle like challenger and landini. All said
about guys in Quebec, which i already knew the
answer to!. In the end we had a 2 month wait
with the tractor down the whole time.
any machine now can be down for a week to a
few months now if parts aren't in a warehouse
somewhere in the world.

I need a bigger shop or refuse to bring some
jobs in. If I figure it's going to sit for a
month or more stored in my shop in bits. more
of the odd ball brands stay on the guys farm
now and i go out if possible, so they store it
during the delays.
Regards Robert

(quoted from post at 13:58:11 12/30/14) Hi one thing you have to remember is just
because they list the part online doesn't mean
it's in stock in a warehouse any where in the
world.

I had this happen with an MF front assist
tractor 2 years ago . Part is listed in books
and online. Go to order with dealer. Non in
stock in MF distribution system world wide!.
they told me the last one sold to dealer in
Quebec. called those guys they had fitted it.

MF came back with a 3 to 4 month back order.
Tried looking at everything else that used the
axle like challenger and landini. All said
about guys in Quebec, which i already knew the
answer to!. In the end we had a 2 month wait
with the tractor down the whole time.
any machine now can be down for a week to a
few months now if parts aren't in a warehouse
somewhere in the world.

I need a bigger shop or refuse to bring some
jobs in. If I figure it's going to sit for a
month or more stored in my shop in bits. more
of the odd ball brands stay on the guys farm
now and i go out if possible, so they store it
during the delays.
Regards Robert

Click to expand...

The crank shaft my BIL needed was in stock. The dealer just wanted to try to sell my BIL a different tractor. The dealer insisted it wasn't available after my BIL called them with the part number. So my BIL went to a Cat/Challenger dealer and ordered it. He had it in a couple of days. Next they tried telling my BIL that it was the wrong crank. They had changed the bolt length on the front end of the crank (notification was in the box it was delivered in of the change) All they had to do was order the correct bolt, shorter bolt. Like I said the dealer here, not AGCO is the problem for the most part. AGCO, when contacted about this and other problems doesn't seem to care. All they know is the guy moves new equipment. I know 2 farms that were diehard AGCO that are now switching out as needed to JD or CaseIH stuff. The old dealer was 2 brothers. They are both angry with what the new owner has done and wish that they had stayed a few more years. Those guys were great. One did sales and the other ran the parts department. They are not even doing repairs at this store any longer. Now they will let you brings something in and they carry it down to the home store and charge for the trucking. Guys are mad. Basically I think they are going to lose most of the customers in this area.

Rick

ok I get your issue now. we got problems now
there's no new valtras in North america. Agco
tell us we have to buy the Massey. they have
been told if that's what we wanted we'd already
run one, by more than one guy at MF open days
at dealers.
To many of my customers are having expensive
problems for me to run them again. we had
problems with the older ones before, in the
80's so quit running them, the bad reputation
we had for them seems to of stuck in this yard.

I see there valtra market customers going else
where, the new Massey markets not booming round
here. The guys can't buy the valtra they want
and like, so vote against Agco with their feet
and take their check book somewhere else L.O.L.

When I need AGCO parts I usually just order them online (parts delivered to my door). On some of the parts that I can't find online I call my local dealer, and they get it for me. They like me because I already have the part numbers for what I need. I do the same thing for CNH parts. Around here you can throw a rock in any direction, and hit a JD dealership.

We've got 3 main dealers we go to for AGCO parts. The closest one was always Massey and is selling more Fendt and Claas now than Massey. The one closest to me used to be Allis, then Heston, and now Massey. They ate good about most parts for most brands under the umbrella.

The farthest away is for sure the best one to go to for Oliver parts if needed now, but if I just need filters or the like it's not worth the drive. They are also Massey and they'll work on anything made out of metal. Color makes no difference. One time they'll have a shop full of
Oliver's, next time it'll be ih's, Massey, Ford, case, or whatever other brand that needs work.

For cnh, there is a case dealer on the other side of town but they don't do anything with nh, or really much with anything not landscape related anymore. They do still sell Gehl parts.

The dealer near me picked up the nh flag that the local mega Deere dealer dropped at a location they picked up and for a while sold both blue and green on the same lot. The new place is a little farther from my house, but they'll shuttle it to the other non nh location and not make a fuss. Gotten several parts from them so far and still haven't been in their door. Another nh dealer the other direction is mighty full of themselves at the local dealership. I've dealt with a location farther away when they had a corn head we needed and they were great to work with, and had a needed part drop shipped to our door at no extra charge.

We don't have much in Deere or CNH. Nothing wrong with them, just what we've found for sale at decent prices.

Donovan from Wisconsin

Are those real places?

What would make you think they're not real places?
If you want to talk questionable,one of the nearest Deere dealers that we used to have before Mother Deere's cleansing was a place up around the corner from RayP(Mi) called Crooks.

Here where I am,if you drew a circle around every dealer of every kind,I would be right on the outside of every circle. It's 38-40 miles in any direction to a dealership of any kind,until now. If this new dealer really wanted to go smack in the middle of a "dealer desert" they would have put it at the intersection of the two main highways two miles from my house,but they bought a former Home Depot building that was only open for a couple of years. They saved a lot of time moving in to an existing building like that.

NH is geographically the closest but then you have Deere in three different directions if you go ten miles further. The nearest AGCO as stated in the other AGCO thread is about 22 miles ( a half hour away) and further out than the others I have mentioned. Case is nearly the same in two directions. The most competitive situation in the area is Deere with four different dealers. Then NH and then Case. Back in the day when dad was dairying Deere,AC, Oliver, and IH were the closest. Dad went Deere, IH, and then Oliver-White in his choices so we followed to new dealers for those brands when the old ones went out.

Well, your 15 miles is my 30+, but at least there's one with a Massey sign. Run some Massey machines by chance, not by choice.

Aren't you a little closer to Pells in Freemont? Or not?

We are in Caro for the holidays at my in-laws house. Mike Laethem lives across the street from my father-in-law. They have been good friends for years. The Laethem's used to be Deere dealers for years until Deere pulled their owned franchise. There was a multimillion dollar lawsuit that the Laethem's ended up winning. Now they have taken up with Agco and several other short lines and are doing well. According to my father-in-law they are good honest people to deal with.