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OT— Deal gone sour on an interstate transaction.

6

641Dave

Member
Say a fella buys a "guaranteed" engine for his vehicle for $1,200.

Say that engine is bought with a visa credit card and shipped from New Mexico to Texas.

Say that engine gets taken out of the box, put into the vehicle and is blown.

Say that engine gets taken out, re-created and shipped back to the business in New Mexico for another $400

Then, say the business in New Mexico won't return a call.

This is happening to my neighbor that is scraping the bone to get by. I was wondering what action he should take first before hiring a lawyer with money he doesn't have.

Thanks.
 
First off call the credit card company and dispute the charge. That should have been done immediately. I would have never shipped the blown engine back without the rebuilder sending a call tag and freight label to pick up. Your neighbor may end up eating the $400.00 return freight charge.
 
(quoted from post at 21:30:21 09/15/14) First off call the credit card company and dispute the charge. That should have been done immediately. I would have never shipped the blown engine back without the rebuilder sending a call tag and freight label to pick up. Your neighbor may end up eating the $400.00 return freight charge.
Click to expand...

What is a call tag?

...and where is the point of "immediately",... as soon as he realized it was a bad motor or a bad business deal due to no return calls?
 
(quoted from post at 13:54:15 09/15/14)
(quoted from post at 21:30:21 09/15/14) First off call the credit card company and dispute the charge. That should have been done immediately. I would have never shipped the blown engine back without the rebuilder sending a call tag and freight label to pick up. Your neighbor may end up eating the $400.00 return freight charge.
Click to expand...

What is a call tag?

...and where is the point of "immediately",... as soon as he realized it was a bad motor or a bad business deal due to no return calls?
Click to expand...

As soon as he knew the engine was bad. And he never should have shipped the engine back without a return authorization from the seller. Without that authorization the seller, even if he makes it right, can make him eat the shipping charges.


Rick

Rick
 
A call tag is a shipping label that the freight truck driver brings with him to stick on the box when he picks it up.

The proper course of action would have been:

1. Call the seller.
2. Pull the engine and put it back in the crate.
3. If the seller has not called back by the time you have it packed and ready to go, or the seller accuses you of blowing the engine up, call the credit card company and file a dispute.
4. DO NOT ship the defective engine back until instructed to do so by the seller.

It was a dumb dumb dumb mistake to send the engine back without being told to do so.
 
A "Call Tag" is a tag, issued by the seller,
giving you permission to return an item, and
specifying, which way to ship it, and what
freight line to use. The outfit paying the freight has the right to specify the mode of shipping
 
Yea yea yea,hindsite is 20-20,what's done is done,now what? I would despute the charde at credit card,send return recipt requested letter to seller demanding a replacement within set time,ask your local J.P. if suit can be filed in his court rather than seller's in light of this being mail order. If you are nice the JP can help you twist their nose even if he can't hear the case. If the J.P. can't help,contact Greg Abbott"s office of Tx Att Gen (he needs your vote). If still no joy,file a complaint with feds since it was interstate transaction. Sad truth is private lawyer costs more than it's worth. Good luck and come back when the dust settles and let us know what happened.
 
A classic example of the pitfalls of making an expensive purchase out-of-state. You should never risk more money than you can afford to lose on such a deal. He apparently didn't think he could afford to go with a local supplier, so he took a chance on an out-of-state outfit. Now he's out the cost of an engine plus shipping, his vehicle is dead and he has no money left to get it running again. It's unfortunate but true that the folks most likely to be taken by an unscrupulous business are those who can least afford it. There is no free lunch.
 
File a dispute with your credit card company. Some
cards even extend the warranty. Having Visa subtract
that money will get their attention.
 
I believe I heard or read it somewhere that the credit card
companies won't back you on a used item.
 
I had a similiar situation. Lawyer filled suit, out
of state business sent him a check. I got something
back.
 
The first thing the CC wants is proof it has been shipped back then they will adjust the account.
 
I have no answer to your problem other than to say its more common than you think... I see it all the time that's why I stay local and buy from a used parts dealer I can trust if he does not have it I let him buy it I pay him... Its worth the commission/mark up he makes on the deal to let him deal with the issue...

If it was a credit card I would be contesting it ASAP and put the ball in my court :wink:
 
as others have said never buy any used engine from anywhere unless you have personally heard the engine run, it may be out of a low mileage vehicle, but if that vehicle layed on its side and ran the engine is no good there are a lot of shysters out there especially here , and they'll take your money then disappear, otherwise assume when buying any used engine that your buying nothing but a core, for the money you have spent id say your done, a lawyer will spend 3 or more times that chasing this and it will take years to get anything done, then you will be lucky to see a few hundred bucks out of the deal
 
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